Confidentiality is an important value within the healthcare setting for clients, their families and employees

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Professional Studies in Health Care

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Confidentiality is an important value within the healthcare setting for clients, their families and employees.   Important confidentiality issues are trust and client safety.

Personal and private information such as health diagnosis, feelings, emotions and financial status must be restricted to people who have an accepted need to know.

NMC [online] 2002.

Richards, J (2003) confirms that confidentiality is the respect for the privacy of any information about a client/patient.

The Value Base ( a system of values to guide the care profession) states that confidentiality of records and information should be discussed with clients if possible, however some information can be kept from a client if it were to cause them to self harm (physically or mentally).   If clients/patients know that personal details and conversations are private it will enable them to feel safe and that trust is present.   Clients/patients should be told that other health professionals involved in the care of them have a need to know of some confidential issues to enable better recovery for themselves.   Chaloner R, et al (1997).

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Patients consent must be sought regarding the sharing of any information with family members or other parties.   NMC [online] 2005.

Is it ethical to break a confidence?   A health care professional/worker has a moral duty to the client/patient to maintain confidentiality, however if the worker considers that the information given to them (i.e. a threat to harm themselves or another) it should be reported to an appropriate body, it should be clearly stated to the individual that the information they disclose will be passed on to another health professional, especially if child protection issues arise.   NMC ...

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