• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12
  13. 13
    13
  14. 14
    14
  15. 15
    15
  16. 16
    16
  17. 17
    17
  18. 18
    18
  19. 19
    19
  20. 20
    20

The importance of effective communication between doctors and nurses and its impact on patient careCritical Analysis of a Clinical Incident.

Extracts from this document...

Introduction

The importance of effective communication between doctors and nurses and its impact on patient care; Inter-professional learning from a student nurse?s perspective Critical Analysis of a Clinical Incident As student nurses, throughout this nursing course, we have continuously been reminded of the numerous issues in healthcare; some ongoing and some more current. Members of the multidisciplinary team are encouraged and expected to work together and overcome these issues so they can provide patients with the care they need. Therefore, the need for Inter-professional learning (IPL) is ongoing. Considering the limited word count allowed for this assignment, I will be reflecting on a clinical incident (see Appendix I) that took place on a cardiology ward where I worked as a third year student nurse. Although this clinical incident arises various problems that could be classed as current issues in healthcare, for the purpose of this assignment I have decided to focus on the issue of communication between nurses and doctors in the clinical setting and its? impact on patient?s care. This assignment offers definitions on effective communication and inter-professional learning as well as it outlines certain barriers that can prevent effective communication. Gibbs? reflective cycle (1988) is used throughout the assignment to encourage a natural flow of events and to aid a comprehensive reflection (Gibbs, 1988). ?Information is fundamental to choice and making informed decisions. Without information, there is no choice. Information helps knowledge and understanding. It gives patients the power and confidence to engage as partners with their health service.? (Department of Health, 2004, p.2 as cited in Berry, 2007) Communication is the way in which information is shared with others. Northouse and Northouse (1998) define communication as the transfer of information between a source and one or more receivers using a set of common rules (Berry, 2007). Berry (2007), states that communication can be verbal and non-verbal; therefore we as human beings communicate with each other even when we are not saying anything. ...read more.

Middle

Furthermore, she will be awake for the procedure and will have a say in what happens during and after it. This left the patient reassured and satisfied that she will be in safe hands. Although, the nurse could not get through to the doctor earlier that day, she was much more successful when there was less pressure on the doctor from the rest of the team and he had time to reflect on his behaviour. However, these personal issues that the doctor was experienced should not have affected his professional relationship with the nurse or the patient and he should have been more self-aware of his behaviour and unprofessional practice. Inter-professional learning is now a required part of the education of all working within heath care today and aims to ensure effective collaborative working across a multidisciplinary workforce (Uys and Gwele, 2005). There has been recent evidence to suggest that inter-professional learning should be started as early as possible within an undergraduate curriculum (Barr et al., 2005) Communication between medical professionals is not the only area where there can be issues and barriers to successful communication. Often patients can experience communication barriers that can affect the care and services they receive. One study has highlighted the need for more generalised language to be used when medical professionals communicate with patients, an area that would appear to be relatively unexplored. Patients can be generally unfamiliar with medical terminology; as a result can feel confused by the vocabulary used by doctors and nurses (Ong et al., 1995). This claim would support the theory that for more quality patient interaction to occur there is a need for better communication training to take place. There is also evidence to suggest that although doctors and nurses view communication as a vital and important tool within nursing, it is often overlooked due to 'lack of time'. However, communication need not be for prolonged periods in order for more successful patient outcomes to be achieved, and patients recognise that it is quality of the interaction that is important (McCabe, 2004). ...read more.

Conclusion

Include e.g. how you were feeling when the event started; what you were thinking about at the time; how did it make you feel; how did other people make you feel; how did you feel about the outcome of the event; what do you think about it now. Stage 3: Evaluation Try to evaluate or make a judgement about what has happened. Consider what was good about the experience and what was bad about the experience or didn?t go so well Stage 4: Analysis Break the event down into its component parts so they can be explored separately. You may need to ask more detailed questions about the answers to the last stage. Include e.g. what went well; what did you do well; what did others do well; what went wrong or did not turn out how it should have done; in what way did you or others contribute to this Stage 5: Conclusion This differs from the evaluation stage in that now you have explored the issue from different angles and have a lot of information to base your judgement. It is here that you are likely to develop insight into you own and other people?s behaviour in terms of how they contributed to the outcome of the event. Remember the purpose of reflection is to learn from an experience. Without detailed analysis and honest exploration that occurs during all the previous stages, it is unlikely that all aspects of the event will be taken into account and therefore valuable opportunities for learning can be missed. During this stage you should ask yourself what you could have done differently. Stage 6: Action Plan During this stage you should think yourself forward into encountering the event again and to plan what you would do ? would you act differently or would you be likely to do the same? Here the cycle is tentatively completed and suggests that should the event occur again it will be the focus of another reflective cycle Jasper, M. 2003. Beginning Reflective Practice ? Foundations in Nursing and Health Care. Nelson Thornes. Cheltenham Page of ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Nursing section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Nursing essays

  1. Law and Ethics in Nursing. The aim of this assignment is to reflect ...

    whilst Dimond (2005) quotes "ignorance of the law is no defense and the nurse should be aware of the limits which the law imposes on her, and also the power it gives her". As a result nurses must have the knowledge and understanding of the law to work within its boundaries.

  2. The purpose of this assignment is to look at psychosocial factors which have influenced ...

    of responsibility to work in partnership and relate advice to personal lifestyle. Although George has received help from the diabetic nurse and dieticians, George still does not make any changes to improve his health or to change his diet. George is aware he needs to take his insulin for his

  1. The aim of this essay is to critically evaluate the bio-psycho-social perspectives and influences ...

    Whiteing, (2008), states the mechanism of injury, dictates fracture patterns, and are therefore further classified according to; type, location and complexity. Hip fractures NICE, (2009), state are the ubiquitous cause for admission to accident and emergency, caused by a fall normally affecting an older person.

  2. A 2000 word reflection on one specific conversation where personal communication and interpersonal skills ...

    He responded by mumbling. Louise, the other nurse I was working with then had to attend to another gentleman so I was left on my own with Frank. Before she walked away she just said to me 'just give him a wash, I will be back in a few minutes'.

  1. decision making by a nurse

    also states that is almost imposible to teach intuitive judgement, professionals should be aware of the strengths and weaknesses of each perspective and would seek to link these in practice. As the nurse acquires more experience and education they advance through the remaining four stages until they reach the fifth stage, the expert in Benner's (1984)

  2. Teamwork is an integral part of Accident and Emergency care and if it is ...

    So I took it upon myself to ask the professionals when they had time to talk. This frustrated me; as if I would have known what the treatment was I could have helped. I feel as a Student Nurse I tended to get treated as a non entity by doctors

  1. Gibb's Model of Communication - An Interaction

    We were able to talk freely to one another with no awkwardness. I felt comfortable enough at this stage to also use touch by holding her hand. Throughout the conversation with Mary I was also aware of the pitch,tone and volume of my voice as this can enhance the meaning of the spoken words.

  2. A Critical Appraisal of a Published Piece of Research Related to Practice. ...

    The author then reduced the data to ?significant statements? relating to dignity, coded these statements into a coded framework that enabled her to construct meaningful charts. Using the framework approach for this case study ensured the data analysis was sufficiently rigorous (Ritchie and Spencer, 1994).

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work