Business Development Plan

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Contents Page

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Human Resources        

 


Quality Control

Human Resources

Human Resources Management (HRM) includes a variety of activities within the business. This is a matter of deciding what staffing is required for the business to and whether to use independent contractors or hire employees to fill these needs;-

  • Gathering and training the best employees
  • Ensuring that these are high performers
  • Dealing with certain performance issues
  • Ensuring that your personnel and management practices conform to various regulations and are up to standards.
  • Making sure that your staff are well-mannered and polite towards the customers/consumers
  • Organising and building routines for the employees so they now when they need to be present and the hours that they work and when they have their lunch break etc.
  • Making sure that the staff get their wages/paid on time
  • Also ensuring that all staff are treated equally and with the same respect

The activities include managing the way you approach to your employee benefits, compensation, employee records and personnel policies. This usually occurs within a small business for both for-profit and non-profit businesses and they have to carry out these activities and they have do carry out theses activities themselves as they can not afford to get part or full-time help.  These policies are usually in the form of employee manuals, which all employees are given.

The people that may be needed to be employed in order to make the business run more efficiently and successful if it was to expand would include;  

  • Manager (Sole Trader) – Managing the business and the overall businesses making and demanding orders and meeting customer needs and expectations  
  • Managing Sales Director -  To control the selling of the product(s) and also to ensure that the customers get a good quality product(s)
  • Deliveryman -  Deliver Good i.e. food products that are needed
  • Employee -  Working on The Tills, Helping Customers & Serving
  • Employee  - Shelving and Working in The Stock Room as well as Cleaning


Employees

 (for various stages within the production process)

  Managing Sales            

 Director

Manager (Sole Trader)                        

 

     

                Deliveryman                                    Suppliers

Human resources are the people who work for the business the employee and all of the managing members of staff.

Staff Quality – various ways are used in order to measure the quality and ability of the staff these include ensuring that the people who apply for jobs and want to work for you are;

  • Honest, kind and trustworthy
  • Capable of doing the work and able to hold responsibilities
  • Reliable along with being punctual
  • Flexible and co-operating
  • Motivated
  • Willing to learn new things and progressing

When a business is first started up, it is hard to get hold of staff and therefore you have to start off with a limited staff; but as the business progresses more and more employees of various different skills and abilities are required. I as the manager/sole trader of the business will have to recruit high-quality staff so that they don’t have to be trained and everything does not have to be explained in detail.

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This should be cost effective as the employees will fill their roles within the business and effectively improving the quality of the human resources as people with good qualifications along with a good experience in the field will needed to be picked.

The ways in which these can be managed is directly through the sole trader so that he/she is aware of what is going on inside the business.

I should also look at the communication skills of anyone before employing them as this a necessity in business today as so many employees don’t have good ...

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