Computer technology - Computer based buisness.

Vimbai Mudereri.

SECTION 1- ANALYSIS

INTRODUCTION

The salon I am doing on is a business owned by Boitumelo Michaels. It is a privately owned company that specializes in doing different types of hair-does. Her business is located in Mododitshane. She has about fifteen helpers helping her in treating the customers.

Computer Project Questions

What kind of work does your business specialize in?

Do you use computers in your business?

Would you like your business to be computerized?

Where do you keep information about your customers?

Do you have problems with your existing system?

What kind of files do you keep?

What kind of problems do you face in your business?

Do you keep records of all receipts incase of emergencies?

Do you know how to use a computer?

How do you want the new system to help you?

SUMMARY

Though this company uses a manual system, its sales are very high and they receive more and more customers each year. Miss Michaels handles everything including employing assistances. She keeps all her appointments in a book and all her stock purchase in a different book. She writes down receipts for her customers and also keeps a record of the receipts that she has given out. She would like her business to be computerized one day when she has enough profit. She also knows how to use computer and therefore she would have no problem in using them.

PROBLEMS WITH THE CURRENT SYSTEM

These are some of the problems of the business’ current system.

They sometimes lose the books they use with a lot of important information on customers.
Customers complain about wrong prices whether it’s more money charged than what was said or they did not get the correct change
They sometimes forget about their appointments

OBJECTIVES OF THE NEW SYSTEM

These are some of the objectives of the new system

The new system should be to print out any appointments they have

The new ...

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PROBLEMS WITH THE CURRENT SYSTEM

These are some of the problems of the business’ current system.

They sometimes lose the books they use with a lot of important information on customers.
Customers complain about wrong prices whether it’s more money charged than what was said or they did not get the correct change
They sometimes forget about their appointments

OBJECTIVES OF THE NEW SYSTEM

These are some of the objectives of the new system

The new system should be to print out any appointments they have

The new system should be able to keep a steady record of prices of a certain treatment
The new system should be able to print out receipts for a customer and an extra one for the business
The new system be able to link one file, customer file, to another file, appointment file
The new system should also be able to show their income at the end of the day and print them and it should also be able to print a graph for the income at the end of the month.

6. DESCRIPTIONS AND EVALUATION OF THE CURRENT SYSTEM

The current system is all-round manual. Each day they make sure that the customers were charged according to the prices. Taking all the receipts that have the amount of money and checking them with the finance book do this. Everyday, they write in the customers file the names of all new customers they have. There are some advantages to this system.

Miss Michaels is able to check for unpaid debts of her customers and phone them immediately.

She is able to check whether all her finances have been paid and also check whether the stock she has ordered has been delivered to the salon

There are also some disadvantages

Doing all the checking everyday wastes a lot of time than using a computer.
Using a computerized system is at least more accurate than using the manual way

7. CONSTRAINTS AND LIMITATIONS

SYSTEM BOUNDARIES

The new system to be developed is a system that covers everything in the business, including its finance, customers, appointments and others. Everything from the old system is going to be transferred to the new system. If this system works without fail, it is possible, in the near future, to update everything that has been stored in the computer system. Also in the new system, information will be typed directly into the computer and all kinds of calculations will be done on the computer as well.

SOFTWARE

After I described all kinds of software to Miss Michaels, she decided to use Microsoft Access 2000 in the new system. She said that she would also like to use Microsoft word and Excel 2000.

HARDWARE

Miss Michaels said she would like to buy a computer that is Window ’00. She would be using an inkjet printer, which is pretty fast, to print out what she needs. Miss Michaels would like to buy an Intel Inside Pentium 11. I advise her to do so because this kind of computer is quite fast when using.

USER LEVEL OF INFORMATION TECHNOLOGY SKILLS

Miss Michaels has gone to a computer college, and therefore she is very familiar with the layout of the keyboard. She would have no trouble with the new system. She also learnt a little about some of the hardware on computers and therefore she would have no problem in using Microsoft Access.

8. CONSIDERATION OF POSSIBLE SOLUTIONS

Miss Michaels has requested to use Microsoft Access; therefore a database package would be needed for this. She will be using the most commonly used programming languages rather than any old or confusing one. Microsoft Access has all the requirements that are needed in the formation of the new system.