Explain mechanisms that can reduce the impact of communication barriers

Authors Avatar by ellouise1997hotmailcom (student)

Unit 1 ICT - M1

I am working in careers advice for IT personnel. I have been asked to produce a small booklet on valued employee attributes and communication barriers. I will write a report explaining mechanisms that can reduce the impact of communication barriers.

Cultural Differences

On my internship I was working with many different people around the world including people from, Alaska, Trinidad, Africa, Norway and Houston. Although speaking to people from Houston wasn’t a problem because there are major similarities in communication, there were many barriers involving the other places. It became difficult to talk to these people because their first language isn’t English and therefore sometimes words wouldn’t be understood or they couldn’t understand due to different accents. In addition, people from different cultures use different body language and get offended by something we may seem as normal. Therefore, due to these issues it became more difficult to communicate effectively.  When communicating with people from different cultures, you should do research about the words and actions they use and how they interpret things. Also speaking slowly and clearly will help them understand words that they are less familiar with. This is so that confusion is avoided during communication, but also so that people aren’t offending others by accident.

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Background Noise

Background noise in the workplace became a large barrier of effective communication at BP. We had meetings in the break area which meant that people were talking all around us. Although the meetings were informal it was still difficult to communicate to each other. Loud background noise can cause people not being heard and would then have to shout to be able for them to hear which is an unprofessional way to communicate in the workplace. This can then cause people not to hear what is being said and won’t be able to understand and work cannot then ...

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