How Marks and Spencers applies business ethics.

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B)conflicts of interest can include:

Shareholders vs. management- management could do a lot of things share holders disagree with, especially with money for example Marks & Spencer is  a very profitable business and could be raking in more profit than it expected to. This can create a cash surplus Managers may want this money as a bonus and the shareholders could want this money as a stock dividend. This is a huge conflict

Employees vs. stakeholders-a shareholder may want to take money out of the business, but  the employees may feel a bonus for them would be a better use of the money.

Pressure groups vs. management & shareholders- like the majority of supermarkets Marks and Spencer’s replaced the oil-based plastics that fruit and veg was based in and started using a new bio plastic one which is made from plants, but this is still causing on going conflicts with pressure groups  e.g. friends of earth protest that the new substitute increases emissions of greenhouse gases on landfill sites, as some need high temperatures to decompose and others cannot be recycled in the UK, but management and shareholders are saving money by using this new bio-plastic and their main aim is to maximise profit

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Fair Trade pressure groups could protest whether or not M&S use fair trade coffee in their cafes or sell it to their customers

C)area’s the business had to change/ re-think in response to the ethical issues that it is facing:

responding to lobbying from pressure groups:

In response to conflicts between Co2 emissions Marks Spencer become the first chain to order the world's biggest zero-emission delivery truck.

Switching oil based plastics to bio plastics

encouraging small suppliers, including farmers, to build renewable energy generation. In order to lower the energy that they use

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