Investigate three contrasting businesses and describe their aims and objectives and current forms of ownership

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AO1 Investigate three contrasting businesses and describe their aims and objectives and current forms of ownership

Businesses are different from each other in what they want to achieve and in their ownership. I will investigate these areas.

Aims

Aims are goals of a business. Businesses usually have lots of aims to achieve, as they influence whole company and behave within company.  Shared aims helps to build loyalty within a business and it helps employees understand what a whole business is about. Some of the businesses have a mission statements by which they shape long-term aims of a particular business. I will talk widely about couple types of aims, such as financial, ethical, market centred and customer centred.

Financial

The owners of a business sometimes risk their capitals and their profit is a reward for risk-taking if successful. If a business is grown, it needs to start making profits. Profits can be reinvested like be spent on buying new equipment or vehicles for a business; also, it can be spent on increasing staff or premises. However, profits have to be spent on running business and make sure it will survive. To better understand role of profits I will show it on the graph.

Ethical

Business has strong ethical position on the environment or on fair trade. For example, the Phones4U, known fair trade company in the UK, their aims are to provide reasonable incomes for the mobile network operators.

Market centred

Some of the businesses are market centred; examples of market centred businesses are McDonalds, Tesco, Coca Cola and KFC. These companies are market centred as they have market centred aims like maintaining market leadership. The Mars Incorporated, which owns brands like Uncle Beans, Pedigree, Orbit and Skittles, states ‘Our portfolio of brands offer quality and value to consumers around the world.’ By having this position they have a key objective for a business.

Customer centred

Some of the business put customer needs and satisfaction first, so their aims are customer centred. The company with aims like this wants to provide high levels of customer satisfaction by having high standard customer service and products in high quality.  

Objectives

Objectives are goals by which, if successful, it will enable the business to have longer term aims. If managers and employees are loyal to the objectives of a company then business is more likely to achieve success in business environment. Objectives, as the aims, can be financial - for example to received 20 % return from the capital; or they can be market – based – for example market growth. Market shares can be a key for a business. It is made by total market sales which were made by a company, brand or product. There is a formula how to calculate market shares:

Sales of a brand X                              
                                     x 100 = Percentage market share

Total market sales

The company or a brand which has big market share is also called the market leader. When a market is growing, the business in the market rises in sales.

When a company is enabling more market shares, it means that they have more customers than its competitors, so many of the business’ objectives are to increase the market shares.

Pharmaceutical and electronic companies do lots of research and development of new products and technologies. If they will not do it, then they will have less profit, because companies who do research and development of their products will own whole market.

SMART objectives

All of the objectives settled by the businesses need to be SMART. SMART means Specific, Measurable, Attainable, Realistic, and Timed.

Specific

Target settled need to be clear to make sure everyone understand it. Trying to make sure staff ‘work harder’ is not a SMART objective, making sure to have less defective products by couple per cent.

Measurable

Objectives have to be measurable, by this; company can find out that they achieved it. In areas, like sales objectives, can be really easy, as increasing sales is straightforward. When a business wants to improve their products or services, then they have to make measurement of improvements.  Company can monitor number of complains of damaged products and in the future they can make any improvements.

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Attainable

Objectives settled have to be attainable and achievable. Sometimes people confuse attainable with realistic, so attainable in some businesses are called agreed.  Targets are more likely to achieve if workers had been told about them and these targets were agreed as a realistic target.

Realistic

 Realistic means that everyone within the company believes that they will achieve the target settled. When settling up the objective, company have to consider financial, size and expertise resources. For example, when a new chocolate producer set an objective of being the best selling chocolate company in the UK, this objective is ...

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