Information
McDonald’s depends on certain information for its business process. McDonald’s uses the cash registers to track the transactions done during the day. executives then use the information about what menu product or what merchandise is selling the most or which product is no longer selling to make future decisions about where to invest and spend money.
McDonalds Policy to ensure the best quality product
McDonald's menu concentrates on five main ingredients: beef, chicken, bread, potatoes and milk. Recognising the importance of the supply chain in maintaining quality, McDonald's aims to create long-term relationships with a limited number of supplier partners. Suppliers are usually keen to ensure that they can meet McDonald's required standards. Continued orders mean that suppliers can be confident of survival and growth.
McDonald's are keen to stress that their standards are based on quality, value and cleanliness. They say that they have in place stringent quality assurance and food safety programmes. They also claim that they know where all product ingredients come from. This would enable the company to control every link in its supply chain.
Food safety is clearly very important to the company. This is understandable when you consider how reputations can be seriously damaged when things go wrong. Their emphasis on safety and origin of ingredients highlights the efforts McDonald's make to allay fears among the general public over nutrition and modern farming methods.
Decision Making
Managers are continuously making decisions about what to purchase and where, how much to sell, and so on. The type of decisions that managers are allowed to make often depends on which rung of the management ladder they are on. Decision-making is an integral part of management and occurs in every function and at all levels. Naturally the types of decision taken vary enormously but all decisions makers have to go through a similar process. All of them must decide by some means to choose the outcome or outcomes which are considered necessary or desirable to them and to do so after some form of appraisal of the situation.
James Skinner, is a chairman authority and leading authority on management decision making for McDonald's, considers that decision making comprises four principal phases: finding occasions for making decisions, finding possible courses of action (i.e. alternatives), choosing among courses of action, and evaluating past choices.
Recruiting
How McDonald Recruit the staff?
- They promote to recruit staff using web in computer, to sure that people see their site because mostly people today using internet, so McDonald have a required this recruiting staff
- McDonald put some billboard like in McDonald restaurant, buses and anywhere where people see the promotional campaigning to find or recruit a staff.
- Newspapers
- And commercials from the TV or in Radio
Recruitment and selection
The purpose of recruitment is to buy in and retain the best available human resources to meet McDonald's needs. It is therefore important to be clear about:
- What McDonald's entails
- What qualities are required to do the job
- What incentives are required to attract and motivate the right employee?
Selection involves procedures to identify the most appropriate candidate to fill each post. An effective procedure will therefore take into consideration the following:
- Keeping the cost of selection down
- Making sure that required skills and qualities have been specified and developing a process for identifying them in candidates
- Making sure that the candidate selected will want the job, and will stay with McDonald's.
Under McDonald's recruitment policy, each individual restaurant is responsible for filling hourly-paid positions. The Management Recruitment department in East Finchley co-ordinates the recruitment of managers.
For recruiting hourly-paid employees McDonald's use several avenues. Positions are generally advertised in the restaurant. The company's recruitment history shows this is the best method of hiring quality staff e.g. people living locally and/or friends of existing employees. McDonald's also uses local job centres, career fairs and other local facilities. It is vital to use effective hiring material with a clear message targeted at the right audience.
A recruitment exercise often generates more applications than there are positions available. The manager will select the applicants to be interviewed and will conduct the interviews.
Wherever possible, McDonald's directs applicants towards applying on line at www.mcdonalds.co.uk. People who cannot access the web can call the Recruitment Hotline, or pick up a pre-paid Business Reply Card from a McDonald's restaurant.
McDonald Motivate employees
In McDonald motivate staff they provide an:
- Rewarding employee’s means that a little award for the employees working hard in work.
- To help employees learn during at work
- Training
Human Resources
Human resources department deals with staff recruitment, training and development. Human resources is a very important function for the business because it selects the workforce (the right people for right job), provides training and development of staff, which improve their skills, performance and relates to the aim of McDonald’s, which is the best service for its customers. Efficiency helps a business run more smoothly, effectively and profitability. Efficiency begins with developing ways of working that are easy to understand and do not waste time or energy. Division of labour, in which each workers carries out a specific job, increase speed and the more people you serve each day the more profit you make so it helps to maximize profit as well as expand the business. McDonald’s have their employment policies. McDonald’s employs some of the best, most ambitious people on the job market. Whether they join as hourly paid staff or management trainees through graduate or a high standard recruitment, they have the opportunity to develop a career, which can take them to the very top.
Above all, McDonald’s values people with a positive attitude towards customers, themselves and other employees, and strive towards delivering the highest standards of quality, service and cleanliness. The ability to understand and adopt McDonald’s customer-led culture is as worth as the more usual career entry requirements of GCSE and university degree.
The company is an equal opportunity employer and 1992 set up an equal opportunities group to help foster a diverse workplace and highlight equal opportunities as an important part of the company’ s ethos. McDonald’s commitment to equal opportunity extends beyond race, gender, ethnic origin, marital status, colour, nationality or disability, to compass people with very different backgrounds and experience.
Whether university graduates and those without formal qualifications, first jobbers or those who have worked for decades, what binds employees is the knowledge that the opportunities are as great as an individual’s ambition and ability allow. And if employees are happy with the opportunities they are getting form the company they work hard for the company and try to provide best service in the world. It is important to retain talented staff and staff who have become skilled through training. By recruiting quality staff that are committed to the business, thus reducing recruitment costs by not having to recruit too often. McDonald’s also provide benefits with salary to its staff.
Hourly paid staff benefits:
- Free meal allowance
- Paid holidays (4 weeks per annum)
- Free life assurance (value dependent upon service)
- Private health care (for employees aged 19+with 3 years service)
- Sponsorship Programme
- Stock purchase scheme
- Employees discount card
- Service awards (at 3, 5, 10, 15, 20 and 25 years service)
- Stakeholder pension
Apart from good rates of pay, McDonald’s try to provide good working conditions and incentives. This also helps McDonald’s to meets its objective of expanding and providing best service to the community.
Also McDonald provides to motivate employees. The company's hourly paid staffs enjoy the following benefits:
- Free Meal Allowance
- Paid Holidays (4 weeks per annum)
- Free Life Assurance (value dependent upon service)
- Private Health Care (for employees aged 19+ with 3 years service)
- Sponsorship Programme
- Stock Purchase Scheme
- Employee Discount Card
- Service Awards (at 3, 5, 10, 15, 20 and 25 years service)
- Stakeholder Pension
Example of human resource management at the company
McDonald's places emphasis on the training and development of its employees. They aim to provide career opportunities for people to achieve their potential. The firm offers both full and part-time career opportunities, which helps staff to combine work with family or educational commitments.
Job progression is used to encourage employees who got their first job in the company to progress to management positions. These promotions are based on the performance of the staff member. Over 40% of McDonald's managers started as hourly-paid staff members in the restaurants. Over half of the company's middle and senior managers have moved up from restaurant-based positions.
Private Limited Company
Coca-Cola is a sold in stores, restaurants and in more than 200 countries. The Coca Cola Company is the largest beverage industry in the world. Its main office is located in Atlanta, Georgia, USA. Other major offices which are situated overseas include Canada, Mexico, Brazil, Panama, China, Germany, Russia and many more. Such is the extent of their impact on the beverage industry, that the Coca Cola Company has an office in nearly every country with which it has a bottling connection to. Organisation do not make product and then sell to the public, but they research what customers want and then try to make a market range of those wants. Therefore Coca Cola Company is finding out what customer want and giving them the reason for buying their new product.
The Coca Cola Company supplies over 400 drink brands to different countries. Some examples include:
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Diet Coke
- Coke
- Vanilla Coke
- Coca-Cola Zero
- Fanta
- Sprite
- Lift
- Powerade
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Nestea
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Fruitopia Fruit Juices
The Coca-Cola Company is the world's leading manufacturer, marketer and distributor of beverage concentrates and syrups. With operations in more than 200 countries, a diverse workforce comprised of more than 200 different nationalities, communicating in more than 100 different languages, the Coca Cola Company is part of the fabric of life in each of the communities they serve throughout the world. It operates as a local business partner, providing quality in the marketplace, enhancing the workplace, preserving the environment and strengthening the community.
Coca Cola Finance
- Facilities of the organisation
- Commercials
- Wages
- Benefits from the staff
- Making new cola for the future
Coca Cola total income
- Market cap – 140 billion US Dollar
- Operating income – 7 billion US Dollar
- Net Income – 5 billion US Dollar
- Revenue – According to the 2005 Annual Report, the company sells beverage products in more than 312 countries or territories. The report further states that of the more than 50 billion beverage servings of all types consumed worldwide every day, beverages bearing the trademarks owned by or licensed to Coca-Cola account for approximately 1.5 billion. Of these, beverages bearing the trademark Coca-Cola accounted for approximately 78% of the Company's total gallon sales. Also according to the 2007 Annual Report, Coca-Cola had gallon sales distributed as follows:
- 37% in the United States
- 43% in Mexico, Brazil, Japan and China
- 20% spread throughout the world
Why coca cola are higher income around the world?
- Because it’s popular drink or soft drink company around the world
- Because coca cola are one of the biggest company in the world
- They provide good product
- Increase the amount of employees
- Very good in the market place
- Environmental policy
- Coca cola are many sponsorship like English football club and NBA which is one of the main popular sports in the world.
Specific Aims
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To create a work place where employees can work without fear of harassment or bullying.
- To pride in what they do and how they do it
- To be the Best
- To always look for talented people who are commercially minded.
- Remain one of the best names in the soft drink industry.
Specific Objectives
- To reinforce the behaviours and attributes that make they successful
- To create a unifying, clear and consistent identity for our business
- To provide a framework for leadership and decision making
- To reduce the amount of material used to bottle their beverages
The Coca-Cola Company Vision
To achieve our Mission, we have developed a set of goals, which we will work with our bottlers to deliver:
Profit: Maximising return to shareowners while being mindful of our overall responsibilities.
People: Being a great place to work where people are inspired to be the best they can be.
Portfolio: Bringing to the world a portfolio of beverage brands that anticipate and satisfy people's desires and needs.
Partners: Nurturing a winning network of partners and building mutual loyalty.
Planet: Being a responsible global citizen that makes a difference.
Competition
The main competitors of Coca Cola Company are Dr. Pepper who also one of the biggest soft drink company in some part of the world particular in America. Second is Pepsi which is world leader in convenient foods and beverages, with revenues of about $25 billion and over 142,000 employees. The company consists of the snack businesses of Frito-Lay North America and Frito-Lay International; the beverage businesses of Pepsi-Cola North America, Gatorade/Tropicana North America and PepsiCo Beverages International; and Quaker Foods North America, manufacturer and marketer of ready-to-eat cereals and other food products. PepsiCo brands are available in nearly 200 countries and territories. And the last thing of main competitors of coca cola is Nestle – is a multinational packaged food company and many kind of drinks around the world. Nestle commands 50% of the global food market and drinks and operates nearly 500 countries. So this all 3 company are the main competitors of Coca Cola Company who also operate customers around the world and one of the leading and popular companies around the world.
Coca Cola Ownership
The Coca-Cola enterprise is private limited companies. The benefits of forming a private limited company are that for example all shareholders have the protection of limited liability and can lose only the amount they have invested no matter how much money is owned. Also if for example CCE needs some extra money then bank is more willing to lend money to Public limited companies. Setting up a private company as well is quiet easy and there is no fixed amount which has to be invested. So for example coca-cola enterprise would be needed £100 or £200 from the outset. Shares also cannot be transferred to other people unless all the shareholders agree, so for example if coca cola wants sell to someone 1% shares then all shareholders need to agree with this. As well they cannot be bought by members of the public. This gives the owners direct control of the business.
How Coca Cola recruiting staff?
- On the Coca Cola company, they used to recruiting staff using an billboard, like they put this billboard in the high way to see more motorist, and people walking outside from the road, second are they put billboard any buildings, bus stop, etc.
- Newspaper
- In web
- And they using in Leaflet
Coca Cola Employees
It is often said that a business is only as good as its people. Businesses are increasingly recognizing the benefits of employing a diverse mix of people. This means recruiting individuals with various:
- Racial and cultural backgrounds
- Ages
- Genders
- Sexual orientations
- Disabilities
- Religious beliefs
Recruiting a diverse workforce has many business benefits. Many businesses find it helpful to have a workforce that reflects the community they trade in. This can help them tailor their goods and services so as to build trust and goodwill among customers and suppliers. Other benefits of building a diverse workforce include:
- having a larger pool of potential candidates for job positions
- having a wider range of resources, skills and ideas among your employees that you get help from
- improving staff skills, leading to lower recruitment and training costs
- avoiding claims of unfair treatment or discrimination
- building a reputation as an ethical business
The Coca Cola Company has adopted different initiatives to promote ethnic minority differences. Female staff being recruited. Coca Cola have stores located in large ethnic countries such as Asia and Africa, in Africa Coca Cola is trying their best to help in the aid of aids.
Whether the firm is large or small, studies demonstrate that customers, staff and suppliers have greater loyalty to businesses that seek to be more representative of the communities they serve. This will help Coca Cola in many ways because it will allow more potential customers leading to profits.
Competitiveness also improves training given by the human resources department. If Coca Cola train their staff so they are able to work I different sections of the business they will be come more motivated because they are able to do job rotation. Staffs are also able to do job enrichment and job enlargement, but this is only possible if the correct training is given to them. If the staffs are more motivated they can offer the customers of Coca Cola better customer satisfaction. Only effective training can provide employees with the most efficient way of managing their resources and ultimately improving the performance of the business.
Coca cola motivate employees
- They motivate people their organisation using a workforce
- A health and safety in work
- Employee consultation and engagement
- Training and development
- Diversity and inclusion
- Salaries and benefits
Coca cola influence at work
- They provide a wide range of work around the world
- Coca cola improve the staff protection
- Equal opportunities for all employees
- Careers and position of all employees
- They prevent all issues around the world like donate to helping people in poverty and issues in global warming.
- They more rewards and opportunities in the employees
Coca cola environmental policy
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Coca cola made an investment of more than $60 million to build the world's largest plastic and to support recycling in the U.S. The Coca-Cola Company has invested more than $60 million to build the world's largest plastic-bottle-to-bottle recycling plant and support recycling in the U.S. These investments are part of a comprehensive goal to recycle or reuse 100 percent of the Company's PET (polyethylene terephthalate) plastic bottles in the U.S.
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For they , the company developed an innovative energy management system that delivers energy savings of up to 35%.
- Bottled water is a convenient, safe and refreshing beverage, and its portability makes it a popular choice. With our water brands, as with all our beverages, we are committed to using resources responsibly, reducing our environmental footprint and protecting natural resources.
- We are making our packages lighter, using more recycled content and supporting comprehensive consumer recycling programs. Lighter packages require less fuel to transport and save energy during production. Increasing the use of recycled content in our water packaging reduces the need to generate new materials from non-recycled content.
All of our waters are packaged in either PET or refillable glass bottles -- materials that are 100 percent recyclable. Our bottles are clear, green and light blue because these colours have the highest recycling value. Even our caps and labels are designed to be recycled along with the bottle and are compatible with local recycling systems.
To further reduce waste, we have launched recycling initiatives throughout the world on our own and with third-party partners. We have also invested more than $80 million to build six plastic bottle-to-bottle recycling plants throughout the world, including the world's largest PET recycling plant in Spartanburg, South Carolina.
Our operations and distribution are local, which means that for most of our water brands the water is collected, bottled and transported locally, with minimal transportation to consumer outlets.
Public Limited Company
The National Health Service (NHS) is the publicly funded health care system In the United Kingdom. Each of the four constituent countries of the UK (England, Scotland, Wales, Northern Ireland) have their own NHS, each of which are run along the same lines but are managed separately and operate without general discrimination toward citizens from each others' areas. The large majority of NHS services are provided free of charge to the patient. The NHS in England is controlled by the UK government through the Department of Health.
The NHS provides healthcare to anyone normally resident in the United Kingdom with most services free at the point of use for the patient though there are charges associated with eye tests, dental care, prescriptions, and many aspects of personal care. The NHS provides the majority of healthcare in England, including , , , and .
Ownership of NHS
- Public limited company
- Own by the Government
NHS Aims:
The NHS is committed to providing quality care that meets the needs of everyone, is free at the point of need, and is based on a patient's clinical need, not their ability to pay. The NHS will not exclude people because of their health status or ability to pay.
The main aims are
- To provide a universal service for all based on clinical need, not ability to pay
- To provide a comprehensive range of services
- To shape its services around the needs and preferences of individual patients, their families and their careers
- To respond to the different needs of different populations
- To work continuously to improve the quality of services and to minimize errors
- To support and value its staff
- To use public funds for healthcare devoted solely to NHS patients
- To work with others to ensure a seamless service for patients
- To help to keep people healthy and work to reduce health inequalities
- To respect the confidentiality of individual patients and provide open access to information about services, treatment and performance
- To improve patient safety – All medical mistakes will have to be officially reported, whether or not the patient has been harmed, in a bid to improve safety in the NHS.
- Reduce to zero the number of people dying
- Reducing the number of incidents
- Reduce the number of errors connected to prescribed drugs
- Cut the number of suicides by mental health patients
To meet these aims NHS sets themselves objectives which are:
1. Reduce waiting lists, at the moment NHS is failing this objective as the average waiting time in an emergency is 1 hour and 20 minutes
2. Provide satisfactory services to patients. NHS is again failing to meet this objective as there is a shortage of staff.
3. Proceed with further research and development. This will help them to find cures for particular diseases.
NHS Objectives:
- To procure a quality scheme on time, within budget
- To meet a clinical need set out in a business cases
- To deliver a value of money
- To minimise whole life costs
- Gain benefits from a long term relationship with a supply term.
Funding of NHS
The total budget Health in England in 2008/9 is £94bn of which NHS England accounts for £91.7bn.The reports annually on the summarized consolidated accounts of the NHS
Long term finance of NHS
- The long term finance of NHS is given by the government and the government receives money from tax payers.
- Reduce the amount of patient die because of mistake of the doctors
- Create more buildings around in the UK
- Increase the amount of customer nationwide
- Increase more nurses and doctors
NHS decision maker
- The decision maker from the NHS are the employer who managing run a business like, providing recruiting staff, health and safety working, providing training of all new employees, checking all data protection, salary or profit, and also the customers, on how many customer coming to the NHS.
- Also the government is the decision maker from NHS – government provides the budgeting, paid all employer and employees from the NHS and builds more buildings across in UK.
How NHS recruiting staff?
- In leaflet
- Commercials
- News paper
- Billboards like in busses, bus stop, shopping mall and NHS hospital
- Internet
Recruiting the right staff is key to staff retention and is an essential element in the success of healthcare delivery. The process starts with the efficient use of recruitment services - both in terms of attracting and selecting the right staff. The way in which the NHS recruits is changing, with costs being driven down and processes moving to online paperless systems.
Why NHS recruit more staff
The increase of staff numbers is one of two key objectives in the NHS Plan to deliver an improved health service. The following depend on it: improved patient access and choice, shorter waiting times, and improved standards of care. More information on the strategies the NHS is using to expand its workforce can be found on this website.
NHS Motivate and employees
To begin with all employees in the NHS are entitled to receive statutory sick pay if the individual earn more than £67 a week. In the NHS, majority of the female group tend to use their Careers’ leave. All employees are entitled a reasonable time off work without pay, to deal with an emergency involving a dependant. For example, if a dependant falls ill or is injured, to arrange or attend a dependant funeral. In addition to this all employee are entitled 28 day paid holiday a year, this depend to the individual’s title and period of time they’ve worked for the hospital (the longer you’ve been in the job the more days you are given). Moreover, all pregnant employees are entitled to time off with pay to keep appointments for antenatal care made on the advice of a registered medical practitioner, midwife or health visitor. Likewise all working mothers are entitled to 18 weeks' maternity leave. Most women will qualify for statutory maternity pay or maternity allowance. Alternatively if an employee is been employed by the NHS for more than a year he or she is qualify for 13 weeks of unpaid parental leave to be taken before the new-born is five. Although the rules apply to mothers and fathers, few men are expected to take it since the leave is unpaid.
There are few careers that are as rewarding as one in the NHS, or that give you the opportunity to work with such a variety of people. We actively recruit people of all ages, backgrounds and levels of experience. This helps us understand the different needs of the patients and provide the best possible service. Whichever area you join, you become part of a talented, passionate team of people, committed to providing the best care and treatment to patients. You will also enjoy one of the most competitive and flexible benefits packages offered by any employer in the UK. Benefits of working in the NHS
- Everyone who joins the NHS is guaranteed a salary that matches their ability and responsibilities, and given every opportunity to increase it through training and development.
- On top of your basic salary, you will receive at least 27 days' holiday each year, plus a range of other benefits including occupational health and counselling services.
- Its flexible hour of work
- Give a training
- NHS promote health and well-being at work, providing advice and information to NHS organisations on general health and safety, occupational health, mental health, stress, bullying and harassment, musculoskeletal disorders and sickness absence management.
Environmental policy of NHS
Environmental policy – An environmental policy is an agreed documented statement of a company's stance towards the environment in which it operates. In NHS they provide this policy to reduce the pollution means them working:
- Adopt an approach of "reduce, re-use and recycle" in its consumption of resources with sustainability being a key element of any development.
- Minimize the production of waste and dispose of all wastes, which are not practicable for recycle, through safe and reasonable methods.
- Acknowledge and abide by its legislative responsibilities and fulfill its duty of care to its employees and the general public.
Educate, inform and instruct staff to enable them to complete their tasks with increased environmental awareness and decreased environmental detriment.
- Utilize e-risk on line Environmental Management System to monitor progress against defined objectives and demonstrate a commitment to continual improvement.
- Commit to the minimization of pollution of air, land and water and where such pollution is identified to effectively remedy the situation.
- In conjunction with the Trusts internal Disaster and Business Contingency Policy maintain a plan to minimize the impact of environmental incidents.
- Continue to promote the efficient use of energy and water resources and where viable invest in energy-saving technology and management.
So the implementation and management of this Environmental Policy will be maintained through the commitment of Trust employees, contractors and suppliers. The Trust will Endeavour to influence future policies through its awareness and commitment to environmental responsibilities and issues.
