professional training and development

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Pass 1, Task 1

Introduction;

In this task, I will describe the key implications of change for human resource development. I will use a fashion retail business in this task.

A business could face different types of change, and these are;

  • Incremental change – tuning, adapting
  • Transformational change – planned or forced
  • Anticipated change – for example; introducing new technology into the company
  • Unanticipated change – for example; sudden increase in demand for products, and the collapse of a supplier

Source: Unit 17 – Preparing for Development, Thursday 7th February Handout. 

There could be many factors or events which bring about change, change can be a positive thing, or it could be a negative thing. Change could occur when;

  • New technology is being introduced
  • New legislation rules
  • Increased competition affecting sales and market share
  • Being merged with or acquired by another business
  • New procedures
  • New products being introduced

The type of training or retraining that could be / is required really depends on the employee, for example; the employee could already have excellent customer service skills, but could go on a training and development course to get skilled in other areas such as; effective selling, or even merchandising. It is important for all employees to go on a training and development course so that they can develop themselves further.  

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Employees may feel many things when faced with the change and the prospect of training and these feelings are; anxiety, confusion, de-motivation, motivation, anger, nervousness, stress can also be brought onto them.

It is very important that the manager makes sure that he informs the employees on the change which will be made within the business approximately 2 weeks earlier so that the employees can be ready for them, and also train and develop if they need to. The employees would also have to learn to accept the changes, and develop themselves to these changes, as it is very ...

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