Quality Management Principles.

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Quality Management Principles – Assignment 1

Tutor: Sue Bhatti

Ali Saffari

Quality Management Principles

Introduction

For companies within the 20th century a quality product is very important for success & growth in the modern world.  This is especially important within the world of computing & software development.  The market place has had companies that have promised quality products but unfortunately have not produced the goods on time and thus launched with a number of inconveniences & software bugs.  As a result of this the combined techniques of project management and quality assurance need to be developed and applied over the lifecycle of the software product.  (Hellingworth, Hall & Anderson 2001).

Requirement Analysis & Possible Outcomes

The Bernese College needs to update its Management Information System (MIS) to include an ‘Electronic online prospectus’.  

Feasibility Study

The purpose of a feasibility study is to determine if this business opportunity of updating the Bernese college’s MIS is at all possible, practical & viable.

Description of Problem & Background:

  • To update the Bernese college’s management information system to include an ‘electronic prospectus’ that is intended to provide a means of viewing course information for staff, students, parents & managers.

The college runs Edexcel courses containing a number of modules at two levels (National Diploma Level 1 & Level 2), with students normally taking Level 1 modules in the first year of their course and progressing to level 2 modules in the second year.  The national diploma consists of 10 modules in total: 5 Level 1 & 5 Level 2.  the college also offers a part-time option where students usually take more that two years to complete all their modules for a specified diploma.

Present System at College:

The Bernese College at present is using a manual filing system, where all the information about courses, departments & teachers are kept in a filing system clearly labelled, updated & sorted manually as and when necessary.  The college does however have a computer network set up through the campus, which can be accessed by staff & students.

System Requirements

The system will provide details about lecturers, courses and modules, with access to more precise information about which modules are contained within particular courses.  All courses contained within the prospectus can be found via a unique identifying code. This displays the module titles and their appropriate level.

Every course has one lecturer acting as course director, who is responsible for administering that course and updating module information. That lecturer should also be teaching a module from within the course programme.  Individual lecturer records may be queried for information such as their staff room number, internal telephone number, email address, management responsibilities and main subject areas, as well as detailing the modules that they teach.  MIS functions of the prospectus require the updating of the lecturers and courses records and the addition or removal of obsolete records from the system.

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Analysis of the Requirements

An upgraded MIS system at the college in the form of an online prospectus may benefit the staff in many ways.  Currently the college is manually based and before the computerised online prospectus is put into action the system analysts in my opinion need to consider a few points:

  • A user friendly interface is vital for the prospectus to be successful,
  • A logical & well structured formation and software is necessary for the future success of the system,
  • The prospectus should be easy to update, edit & remove unwanted,
  • A good help guide ...

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