• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Quality Management Principles.

Extracts from this document...


Quality Management Principles Introduction For companies within the 20th century a quality product is very important for success & growth in the modern world. This is especially important within the world of computing & software development. The market place has had companies that have promised quality products but unfortunately have not produced the goods on time and thus launched with a number of inconveniences & software bugs. As a result of this the combined techniques of project management and quality assurance need to be developed and applied over the lifecycle of the software product. (Hellingworth, Hall & Anderson 2001). Requirement Analysis & Possible Outcomes The Bernese College needs to update its Management Information System (MIS) to include an 'Electronic online prospectus'. Feasibility Study The purpose of a feasibility study is to determine if this business opportunity of updating the Bernese college's MIS is at all possible, practical & viable. Description of Problem & Background: * To update the Bernese college's management information system to include an 'electronic prospectus' that is intended to provide a means of viewing course information for staff, students, parents & managers. The college runs Edexcel courses containing a number of modules at two levels (National Diploma Level 1 & Level 2), with students normally taking Level 1 modules in the first year of their course and progressing to level 2 modules in the second year. ...read more.


As far as I can see all other objects from the table are relevant objects and are needed as part of the online prospectus. Diagram 1 Prospectus + College name + College address + Courses + History + Direction Get College name Get College address Get Courses Get History Get Direction Teacher + Teacher name + Course he teaches + Level +Contact No - Address Get teacher name Get course he teaches Get contact No. Get level Get address Modules + Module name + Module No + Module description Get module name Get Module No Get Module description Course + Course name + Course No + Modules Get Course name Get Course No Get Modules Above: Class diagram before presenting to the rest of the groups. Class text including the classes responsibilities and collaborations Class Name: Prospectus Responsibility: it provides information about courses and also information about the college. Collaborations: Courses provide course information and associated material to do with the courses. Relationships: Prospectus to Courses will be a "1 to Many" relationship, this means we have many courses included in a prospectus, as seen below. ------------------------------------------------------------------------------------------------------ Class Name: Courses Responsibility: it provides information about different courses at the college & also information about different modules included in the courses. ...read more.


It may be important to have a system in place for documenting requests for any changes to the system and responses that would come from a "change request form" to the maintenance teams. These may include: * Enhancements; including description of new requirements in detail, regular updates to college & course details. Maintenance teams should be striving for a user interface. * Problem & Error Reports; including a full description of problems with website from email discrepancies to broken links of the website. A record of these would be carefully documented and reviewed regularly at maintenance team meetings. * User Feedback; includes a system for the maintenance team to give feedback to user on any problems or errors with links & for any enhancements made. Timescale should be included of when the errors will be fixed. Structured Maintenance Plan For the maintenance plan to be effective I will be using the following structured plan. Having a good & complete software engineering documentation for the project helps a great deal with this plan. Any amendments or changes to the system will be documented professionally and kept safe in order to have a successful future system. An external contracting maintenance team will be in charge of updating the system & making sure it runs smoothly. Many companies can be found that specialised in just maintenance of other company's software, databases & even their websites. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Marked by a teacher

    business online

    4 star(s)

    Amazon give more than enough information so the customer isn't confused to what their buying for example Amazon give the following information about any product: price, vital information about the product, product details, related products, reviews, spotlight reviews and other customer reviews who have brought the product.


    The finance function should be combined effectively in order for this company run well. The finance function help the company out when it wants to expand buys building new stores in different location. 13.6 Design and production is important function because it order to meet objectives for increasing sales, the design must satisfy the customers of Mark and Spencer.

  1. The Purpose and Scope of MIS - Management information systems.

    2.2 Training Requirements when supporting MIS Implementation. Computers are becoming more widely used and are now more likely to be used for the organisations MIS. In order for the MIS to be successful it is vital that all level of management are computer literate. This may mean that the company will have to train employees.

  2. Apple Incorporation - Case Analysis

    Whenever a company established a popular brand name or image it can reap some benefits. Some of the benefits associated with the name recognition is the ability to reduce advertising from the recognition perspective. Apple computers got its name from Steve Job's favorite fruit.

  1. Access to computing

    The training will include logging into the network, saving data and accessing data, printing documents, using the fax machine, using the scanner and general use of the network. The training will also include security and the rules of using the network.

  2. Business Online

    businesses such as CDs and videos, but it was profitable on groceries. Even today, Tesco.com handles more than 3.7 million orders per year and half of its online customers weren't previous Tesco customers. When the online services was launched, majority of the customers weren't aware of these new services, until Tesco began advertising online services on television, billboards, radio etc..

  1. Concepts & Principles of International Management - Management Style Manual & Survival Guide for ...

    The several dimensions of national culture and in what manner they have impact on the business culture of the country are outlined below. Culture and its Impact GEERT HOFSTEDE Spain's attitude towards power distance is considered to be high. Up until not so long ago the Spanish have been under

  2. Marketing principles

    business for them to compete with rivals and also for them to succeed. They would also have to research their market which they are going to enter because they need to know what their competing against, whether there business plan suit the market that their in, whether they can win and the end.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work