P4

Introduction

In this task I am going to look at SWOT and PEST analytical techniques used by M&S

A SWOT stands for strengths, weaknesses, opportunities and threats of a certain aspects of the organisation. This method is used by organisations to analyse themselves and their position, and also compare themselves to other companies. The internal factors are the strengths and weaknesses of which business has control over. Also there are non controllable factors which are external in nature which are opportunities and threats. A  SWOT can really help the business to understand how they can improve, how well they have done, analyse the product, what they can do next, and how can resolve the problems failed

Strengths are an internal factors which help the M&S to see all the positive and good things about their business. Strength look at, many things such as:

  • USP (unique selling point)
  • Price
  • Value & quality
  • Capabilities
  • Competitive advantages

A weakness is an internal factor which is a disadvantage for a company. This method looks at many things such as:

  • Lack of competitive strength
  • Pressure
  • Reputation

 For example: when Sony Play Station 3 was launched it had many weaknesses, because also in those days Nintendo was launched.

Opportunities are external factors which focus  on events and developments for an organisation so that they can achieve the goals which are set by the organisation.

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 This method looks at many things such as:

  • New markets
  • Global influences
  • Business and product development
  • For example: Apple created the ipod touch; this has given apple opportunity to bring internet access to ipod for the first time in its history. Since this has happened it has helped Apple to develop more on the target market that they are currently in and also to expand on their other markets

Threats is also another external factor and they look at all those things which could damage the performance of a product or service.

This method looks ...

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