Tesco, Amazon, and Pets at Home

In this part of the assignment I will be explaining the similarities and differences between Amazon and Tesco in details about the services and products they offer.

Similarities among Amazon & Tesco in terms of goods & services they offer.

In this section I will describe the similarities between Amazon and Tesco about the terms and service they offer, here are the similarities between these two organisations:

• Tesco and Amazon both offer a service where customers can create a free account to use the services that they are offering, they have made it free for customers to create an account because if customers find a product that they would like to order but then find out that they have to pay a fee to register then this will put them off in purchasing that product so for this reason Amazon and Tesco offer their customers to create an account for free.
• Amazon and Tesco both allow their customers to purchase goods and get it delivered to any house they want, which is an big advantage for many customers as it allows them to order products from their own credit card and get it delivered to one of the friends or relatives house where’s some organisations only allow customers to purchase products but only get it delivered to the credit card holders house.
• Both organisations offer a website where customers can navigate it easily and find products that they looking for, they also offer a website where customers find it enjoyable to surf on and also make it easy for them to  make purchases
• Amazon and Tesco offer an after sales service to the customers who purchase any products, they offer this service because they want their customers to have a peace of mind so if the product gets faulty within 30 days the customers can return the product to get it repaired or to get a refund, Amazon and Tesco also offer this service because it is by law that they offer some sort of after sales service on electronic products purchased by customers.
• Amazon and Tesco sell well known brands as well as selling their own brands, by Amazon and Tesco selling their own brand as well as selling other known products this will allow customers to choose from variety of products as well as allowing them to purchase a cheaper product which is only offered by Tesco and Amazon.
• Tesco and Amazon offer a service where customers receive an electronic mail informing them about new products and service by offered by Amazon and Tesco, they offer this service so that their customers are aware of new products and service being offered as well as knowing products that are on promotion.
• Tesco and Amazon offer a service where customers who purchase products can get an insurance on the product that they purchase  for customers to get an insurance on their products they will be required to pay a fee to have that service where they will be covered on anything that happens to the product that they have ordered.

Differences between Amazon & Tesco in term of services and products being offered by these two organisations  

In this part of the assignment I will be describing the difference between Amazon and Tesco in terms of services and products; here are the differences between theses to organisations:

• Amazon and Tesco sell different products where’s Tesco sells manly food products where as Amazon don’t sell any sort of food products but overall many of the products that Amazon sells are also sold by Tesco.
• Tesco has a retail shop where customers that see products on Tesco’s website they can go to any Tesco store to order that product that they have seen on the website where’s Amazon don’t have any sort of retail shops so if a customer sees a product on amazons website then they have no option except from ordering from the website as Amazon don’t have any retail shop.
• Amazon offers a service where customers can sell second hand or firsthand products on Amazon’s website at a price that they desire where Tesco is don’t allow customers to sell their products on their website.
• Amazon has a different website design to Tesco, such as the layout, picture and word size is different to Tesco; also their target audience is different. Also their websites structure is different.
• Tesco sells service such as pets, car and house insurances where’s Amazon don’t sell these services.
• Tesco offers a service where customers can reserve a product online and then collect it in a local Tesco store where’s Amazon does not offer this service because they don’t have any retail shops in UK.  Tesco’s customers have a big advantage when it comes to ordering products because Tesco customers can reserve a product online and then collect it the next day where’s Amazon’s customers have to wait to receive their product because Amazon don’t have a service where customers can reserve online.
•    Tesco has a service where customers can purchase a product from Tesco’s website and then pay it later at the top of a small amount of fee, Amazon don’t offer this service yet where customers can order products then pay for it later. This is a big advantage for customers who shop at Tesco because they can order a product then pay for it later.