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The job vacancy of working in Asda as a department manager requires many skills from the applicant/ future employee. The employability skills are essential to be able to work effectively in a modern workplace.

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Introduction

Job application There are many employability skills that are considered when applying for a department Manager for Asda. A job will require a person performing a range of skills. The job vacancy of working in Asda as a department manager requires many skills from the applicant/ future employee. The employability skills are essential to be able to work effectively in a modern workplace. Personal skills and communicational skills are transferable employability skills. Employability skills Asda, when employing an employee will look at the qualifications that the employee is able to offer. Jobs that have a higher profession such as human resources, the business will look for candidates with problem solving and critical skills and will require candidates with at least A level or even a degree qualifications. The qualifications that will be required will demonstrate whether a person is able to cope with the demands of such work. Asda however, for the required job will look at basic qualifications. The qualifications that the business will look for are promising A levels and may be a degree. The business allows employees to work up to a position such as the role of a manager if they employee has no degree but has the A level qualifications to meet the criteria of the job specifications. ...read more.

Middle

They also like their colleagues need to be aware of the job role that they need to perform. Having good communicational skills will allows them to listen well to colleagues and other members of the business. Being polite and having patience are required. The reason for this is because as being a manager it is important that the manager is able to cooperate with the colleagues. Being polite and having the patience will motivate colleagues to work well to their full potential. If the applicant reacts aggressive towards the colleagues, the colleague may become less motivated to do work. It may also disrupt the relationship the manager has with the colleagues which is why it is necessary that the manager has these interpersonal skills. Colleagues alongside any customers appreciate politeness and contribute towards building a positive relationship by avoiding rudeness and being abrupt with them. Patience when dealing with others makes it likely that they will respond positively. Building trust is an important element. Both the colleague and the manager should be able to trust each other. When dealing with the issues it appears fairs to employees when there is a sense of trust. This improves the relationship between both the employees and the manager which allows performance to be at the highest level. ...read more.

Conclusion

One of the most important communicational skills that Asda expect from employees is listening skills. Listening should be an active process where what is being said is being heard but it is also being thought about. It is said that listening which is just heard and not being thought about is called passive listening, which is not desirable. According to the specific job being applied for, another communicational skill that will be required is eye contact with customers. All Asda employees working on the shop floor will be expected to communicate with customers if any queries arise. For them to provide the full customer service they must be able to communicate which involves not only listening well to the customers but also giving eye contact to ensure the customer that are giving them their full attention and they are the number one priority. The body language that the employee gives is also an important role in communication skills that are required. If an employing is slouching, the customer will not get a good impression from them and will feel that their issues are of no concern to them. Good body language will show that an employee is interested in the customer and will provide all the help possible. These skills will be required throughout the employees working hours. They will not only be expected to use these skills to customers only but also to managers and other colleagues. ...read more.

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