unit 4: effecting communication and information

Authors Avatar

Unit 4

UNIT 4

Effective People, Communication, and Information

BTEC Business Level 3, Year 1, Group 4

Mahbub Ali Mohammad Husnain

ID number: 25045311 - 1

P1

Recruitment and Retention Process and Documentation

WHSmith was established in 1792 by a man named Henry Walton Smith, and his wife Anna, but was established under the name H W Smith. After their deaths, the business was passed on to their two sons; Henry Edward, and William Henry Smith. The business was renamed to WHSmith as William was the older of the two and he was the more able businessman.

   WHSmith today, as one of the biggest retail groups in the UK, it is made up of two core businesses; high street retail, and travel retail. They have approximately 17,000 employees working in either of the 543 High Street stores or the 129 Travel stores in the UK.

   The manner in which a person is employed within WHSmith would obviously have to start with a job opening. This opening can be due to one of many reasons. For example: If a new store is opened or if someone has left his or her job.

   From there on, the steps taken would start off with WHSmith’s Human Resources Department making a job specification, which consists of the job details. Here is an example of a job specification for an opening at WHSmith as an assistant manager:

Job Specification

Join now!

    The next step would be for them to produce a person specification, which outlines the type of person they are looking for (for example: qualifications, previous experience etc.).

   WHSmith would then plan on advertising the job in a number of different places so as to attract attention towards the job opening. Advertisement is very costly and it would be in the best interests of WHSmith to get the job details and specifications absolutely spot on.

   Once all of this information has been gathered, it is then advertised in a number of places (i.e. the internet, ...

This is a preview of the whole essay