Is radio used to share information verbally:
Radios are used regularly in Tesco PLC, the authority figures are the personnel who normally have radios, and the advantage of using a radio for verbal communication in Tesco PLC is that you are able to easily contact around the store with ease, and also get an instant reply, it also you are able to keep an eye on inexperienced employees when contacting personnel.
Disadvantage:
The disadvantage of a radio is when you are contacting somebody it is an easy distraction, another downfall of radio’s are they are very flimsy and so they can break easily, and also if you are inexperienced in using radio’s you may contact wrong people with the wrong information because you don’t know what channel they are on
Are presentations used to share information verbally:
Presentations are used to share information in the facilities of Tesco PLC, the advantage of using presentations are that they can be used in team meeting when they are held, they can also be used in annual meeting when the company sets new targets for the next year, presentations are also used to reflect on their achievements on the previous year
Disadvantage:
The disadvantage of using presentations is that they are sometimes very confusing to understand because the creator tries to place too much information, presentations also are time costly which can have an impact on expenditure because Tesco PLC would have to pay the employees for the time they waste on presentations
Is videoconferences used:
Videoconferences are used in Tesco PLC, they are used to contact different managers in their different bases in the different countries. The advantages of videoconferences are that they are easy to set up and you are able to contact multiple personnel at the same time
Disadvantage:
The disadvantage of using videoconferences are that there might be an internet connection problem in different countries and also they could be an error with the videoconference system which could lead to you not being able to enter the videoconference and also it might be very hard to understand what somebody is saying if the connection is very weak
An analysis of the written information used at my chosen business organisation:
Letters:
Letters are used in Tesco PLC, the advantage of using letters are that you have a record of information that you have received by other employees of Tesco PLC, another advantage of letters are you are bale to contact with employees across the building
Disadvantage:
The disadvantage of using letters are that they can easily get lost and you might not understand some of the information that is presented in the letter. Another disadvantage of sending in letter form is that it might be important to get an instant reply which most likely wouldn’t occur
Reports:
Reports are used in Tesco PLC, the advantage of using reports are they can be used to present information about what has occurred during the previous year such as the amount of profit and loss that Tesco PLC had achieved
Disadvantage:
The disadvantages of using reports are they don’t provide all the information such as they achievements that the employees achieved. Another disadvantage of reports are that they take resources to create the reports
Notices:
Notices are used in Tesco PLC to inform employees on future events. The advantages of using notices are that all are able to access the information and it saves time on contacting employees individually about future events
Disadvantages:
The disadvantages of using notice are that the information may not be correct due to a human error and also many employees are very lazy and so might not be bothered at looking at the notice board for new notices
Emails:
Emails are used regularly in Tesco PLC to contact different people and departments that operate within Tesco PLC. The advantage of using emails is that you are able to send receive replies and also keep the emails for future references
Disadvantage:
The disadvantage of using emails are that you receive a lot of span mail which is very annoying and because of this you might delete a very important email by accident, another disadvantage of emails are that they are very hard to use if you are unfamiliar with the operation of it
Leaflets:
Leaflets are used in Tesco PLC to present information to customers on the services and products that they provide, the advantage of leaflets are that they present information in depth of the product and services that Tesco PLC offer it also saves time and resources, and also employees don’t have to waste their time to explain to the customer about all the products and services that they provide
Disadvantages:
The disadvantage of using leaflets are that they sometimes hold more information than required which could lead to customers disregarding the leaflets because they are put off by the amount of information, another disadvantage of leaflets are that they are not made for illiterate personnel, so if they require information on a organisations services or products and they take a leaflet they will be very confused as they won’t understand the leaflets
An analysis of on-screen information used by my chosen business organisation: television
Tesco PLC is my chosen organisation, they do use television advertisement to present written information to their customers, the advantage of presenting information on television advertisement is that they are very basic, informative and understandable by all social classes
Disadvantages:
The disadvantage of television advertisements are that they sometimes state information that is only for a limited period, another disadvantage of television information advertisement is that they are sometimes displayed even though the special offer has expired
An analysis of multi-media information used by my chosen business organisation: information on the internet
Tesco PLC uses the internet to present information about their current or new products and services, they also use the internet to make customers aware of the special offers that are available. The advantages of internet advertisement are that they are able to appeal to a wide variety and geographical covered area.
Disadvantage:
The disadvantage of using internet to present information is that it is sometimes very annoying when you are watching a video as it appears as a pop up, another disadvantage of using internet information is that it is very confusing which is a company advertisement and which is an advertisement that trolls use. Another disadvantage of using internet information is that when clicking on the advertisement it is sometimes very difficult to access the information when you go on the organisation actual website.
Analyse the sources of information by referring to: Internal: information on the internet
Finance:
The sources that are used to collect for information in the internal organisation is the finance team as they are the personnel in the origination who hold the information about the different incoming and outgoing that occur in the organisation. An example of this is Tesco PLC as they’re accounting and finance department will hold information on the cost and revenue of each different store that they have
Financial details must be published by law so the internet can be used to publish reports and financial figures etc. However other financial information must be kept confidential – private intranet, etc
The advantage is that they have the information that allows them to know which departments are performing well based on financial performance, they will also have information allowing them to know in which department’s expenditure is more than expected
Disadvantage:
Competitors will have access of their competitor’s reports as they have to be published each year
Human resources:
The employment department and wage slips will allow the organisation to be aware of the human resources that the organisation has in their control. An example of this is Tesco PLC, they would have use their personnel that they have under the control through payment to analyses their human resources
They will have customer records, employees can come in a short notice, and they will have sufficient information about their employees
Disadvantage:
The disadvantage of the human resources department is that they won’t have much communication with the finance department so the human resource department won’t know if they are allowed to take on many personnel
Marketing:
The marketing occurs through the marketing department which is based in head offices, this is because they create the marketing advertisement and the other stores under their control have to enforce those marketing advertisement and promotions. An example of this is Tesco PLC, they’re marketing team will create the advertisements such as the buy one get one free advertisement and the stores below that are located in that geographical area will have to enforce the promotions that the marketing team has introduced
The advantage is that they will have the sufficient information allowing them to know which marketing campaign will best benefit the organisation and also attract sales
Disadvantage:
The disadvantage of marketing is that it doesn’t always appeal to the different cultures or ages, and also the marketing department has to go through a long process before they develop an effective marketing mix
Purchasing:
Purchasing is when you acquire something by purchasing it. This is done by Tesco PLC also as they use trade credit to acquire products from manufacturers and then pay them later. The advantage is that you can make automatic orders system, this is when the computer order stock when the organisation requires it
Disadvantage:
The disadvantage of purchasing is that it is very difficult to keep up to date with suppliers cost change if the system is set up for automatic orders
Sales:
Sales are when products or services are acquired for money, an example of this transaction is when Tesco PLC’s customers obtain products they require from Tesco PLC and in exchange they give money. The advantage of sales is that it is easy to track and monitor
Disadvantage:
The disadvantages of sales are that they have restricted access and the people who want to see it can only see it
Manufacturing:
The manufacturing will occur in the suppliers manufacturing factories, they will create the product in large quantities in order to provide the quantity of the product that the organisation requires, an example of this is Tesco PLC, their suppliers will manufacture the amount of product that they require e.g. mcvitie will create the amount of flappa cakes that Tesco PLC require
The advantage of manufacturing is that they are able to supply for you demand, the are able to supply as much product you require
Disadvantage:
The disadvantage of manufacturing is that they will have to maintain the security of information and they will have to make sure that only staff will have access
Administration:
The administration will occur in the different stores as they will hold information about the different incoming and outgoing that occur in that specific store. An example of this is Tesco PLC supermarket, they’re administration team will have the invoices and the paper work, they will also have spread sheets showing the amount of incoming and outgoing of the specific supermarket
The advantage of administration the will have contact with everybody in the organisation, this also allows then to communicate from remote locations
Disadvantage:
The disadvantage of administration they could have a technical default
External:
Government:
The government will process laws and regulation that have to be implemented by the organisations if it concerns them. An example of this is Tesco PLC, when the government implied the fare trading, this meant that Tesco PLC weren’t allowed to expand anymore in the UK because they were the market leaders by a substantial percentage compared to their competitors
Database:
Information an organisation holds on their customers, an example of this is Tesco PLC as they hold information on their customers this information is obtained through their clubcard as it shows the products that customers tend to get, they also obtain the information through seeing which products are the most popular amongst customers
Research:
Research is how the organisation obtains the information from external sources, an example of this is Tesco PLC as they use external resources and sources to gain information that they will require or is relevant to their organisation, information such as insight on competitor’s tactics and objectives and also promotional tactics that will help them increase their sales
Reliability of data sources:
If the information that Tesco PLC have is incorrect or invalid, this will affect all the other departments, and because of the information being incorrect and invalid it has also wasted resources Tesco PLC resources
by
serhadsdeadhotmailcom (student)
