. A record of customers has to be kept with the video they have on hire so that
overdue notices can be sent if required.
. The various pricing strategies have to be calculated so that special offers such as
‘hire three get one free’ and other can be applied.
I have talked to the owner of the video shop
and he has given me these requirements.
The database system must allow him to see details
of customers quickly and easily.
The new system must be able to give me information
of all the video’s which are available in the shop.
He wants to see a record of customer’s who hire
videos so that overdue notice can be sent if required.
The manager is worried about a competitor stealing
the database and seeing the details of his customers.
Therefore, he wants the system to be password protected.
I am going to use a computer to solve this problem because it is
more efficient ,fast and it also has back up disk so that if any files
are lost it will still be on the system. It is also cheaper because less
money will be spent on paper to record the details of customers.
Below is an example of a questions that a customer
may ask the shop assistant.
A customer may ask the shop assistant if they
have a certain video. All the shop assistant would have
to do is to go in database enter the name of the video
and the database will tell him if they have that video.
I choose two aspects of the business.
Interviews with possible users of such a system.
A User Guide showing how to use the new system.
I will use two different types of software databases and
communicating software {word processors}.
In the current system I will interview possible users who use the same system like me.
I will also use a computer to store information.
I will also use a password to protect the data about
customers so that only the shop assistants can
use this system.
I will also use a user guide to help the shop assistants
Who are not familiar with this system.
USE METHODS OF COLLECTING INFORMATION
The method which I used to collect information from
Potential users was a telephone interview.
I obtained this information by phone up dealer who own a
Video shop asking them if they can help me develop my
current system. Most dealer did help me to design my system.
By giving me points on what I should include in my system.
The alternative method, which I could have use to collect
Information from dealers was a questionnaire.
