Belbin's theory and linking it to my group
Belbin's team roles and linking it to my group. Belbin is well known for his team roles concept. The team roles identified by Belbin are based on certain patterns of behaviour that people exhibit within teams. These patterns of behaviour can potentially have an impact on the performance of the team. The basic premise of the Belbin team roles theory is quite simple. When individuals become aware of their own strengths and abilities, and understand the role that he or she is capable of playing within a team, it helps them to deal better with the demands of the team environment. Belbin's team roles are based on a study that examined personality traits, intellectual styles and behaviours within teams. The team roles evolved from the clusters or patterns of these that emerged during the study. Initially defined as 8 roles, the Belbin model now sports 9 roles, the new one being the 'Specialist'. The 9 team roles are usually further classified into Action oriented, People oriented and Cerebral roles. Given below are the 9 roles outlined in the Belbin team roles model and the descriptions that explain the scope of each role. Fisrt of all I will be identifying Belbin's team roles and then later on I will be applying Belbin's team roles to my own group. I will put each member of my group into one of Belbins's roles. There are now only 9 people left in our group including myself
Business Market
Introduction: In this assignment I need to select a business of my choice and then research on the market department within the company. I have chosen to research on Marks and Spencer. I will be looking into and researching the marketing department of the company. In answering this part of the question I will also take into consideration to what level the market of the business covers and classifies. I also have to describe the customer demand for Marks and Spencer by using the supply, demand and elasticity theory. I will be finding the information on one of the Marks and Spencer branches in Ilford. The address is: 35 High Road, Ilford, London, IG1 1DN Task 1 (P1) History: Marks & Spencer is one of the UK's leading retailers of clothing, food, homeware and financial services, serving 14 million customers a week in over 300 UK stores. Marks & Spencer has a turn over of £8 thousand million. From my research I have found up until late 2002, the company also traded in 25 countries worldwide. In the words of Marks and Spencer themselves "Marks & Spencer has over 300 stores located throughout the UK, providing nearly 13.5 million square feet of selling space. This includes our largest store at Marble Arch, London, which has around 170,000 square feet of sales floor" It is a truly unique business, a business with primary strengths borne of hard work and
How does Toyota Prius gain from Globalisation
Globalisation is the growth of a business to a worldwide scale. This allows them to trade anywhere in the world due to advancing technology and greater openness. This has made it easier for firms to buy their supplies from a wider range of businesses and sell their products anywhere in the world. Different governments and businesses have different views; many believe that freer trade between nations will offer prosperity and growth for all countries and businesses. The Toyota Prius is a hybrid electric car, developed and manufactured by Toyota Motor Corporation. The Prius was the first mass produced hybrid vehicle and was first sold in 1997 in Japan. It was later introduced worldwide in 2001. The Prius is sold in more than 40 countries and regions, with its largest markets being those in Japan and North America. Toyota announced in 2007 that it had sold 1 million hybrid vehicles globally, and 757,600 of those were Prius. According to the United States Environmental Protection Agency, the 2008 Prius is the most fuel efficient car sold in the U.S. The UK department for transport also reported the Prius to be one of the least CO2 emitting vehicles on sale in the UK. The Prius has had a global effect as it has reduced CO2 emissions by 4.5 million tonnes as compared with the conventional vehicles they have replaced. Demand for the Prius in 1997 was low, because the product
Human Resources
Unit 4 - Human Resources Introduction I am going to be studying Astra Zeneca in my coursework and I am going to explore the human resource functions such as HR planning, recruitment and selection, training and development and performance management, appraisal and termination of employment, discipline, rewards and conditions of employment, working conditions and wage bargaining. I will be addressing any areas of conflict between the functions and I will evaluate the effectiveness of the HR management towards the overall competitiveness of the business. I will investigate the employment trends and the availability of labour in the area and how that affects the business, also staff and sickness statistics, the recruitment and selection processes and also the training and development and also the performance management strategies in place such as F.Herzberg's two-factor theory and Abraham Maslow's hierarchy of needs. Astra Zeneca provides effective medicines designed to fight disease in areas such as: cancer, gastrointestinal disease, asthma, high cholesterol, hypertension, migraine and schizophrenia. The company spends over $14 million every day on research, has 60,000 employees worldwide (45 different countries) and made an operating profit of $4.1 Billion in 2003 (www.astrazeneca.com). Astra Zeneca sells to over 100 countries mostly through their own local marketing
What is marketing (Introduction)
Introduction The Department of State and Regional Development defines marketing as "finding out what customers want, then setting out to meet their needs, provided it can be done at a profit. Marketing includes market research, deciding on products and prices, advertising, promoting, distributing and selling" (2006). The Center for Media Literacy defines marketing as "The way in which a product or media text is sold to a target audience" (2003). Marketing is a critical element of the business organization. Marketing is more than simply promoting and selling a product. Successful marketing is satisfying the changing needs of the customer. The purpose of this paper is to define marketing from at least two different cited sources and personal experiences. Based on these definitions, this paper will explain the importance of marketing in organizational success. In addition, this paper will outline and provide at least three examples from the business world of the importance of marketing to the overall organizational success. The Importance of Marketing In order to understand the needs of the customer, the business should implement a clear, concise marketing strategy. "A marketing strategy identifies customer groups which a particular business can better serve than its target competitors, and tailors product offerings, prices, distribution, promotional efforts, and services
Tesco & NHS Business Introduction
Niya Mignott Brock Business Studies Miss Smith Task 1 Introduction For this a task I will be identifying my two main businesses that may be eligible to relocate the new business park. The first business I am going to talk about is Tescos, which is a Public limited Company. The second company which I am going to identify is the NHS (National Health Service), which in the voluntary sector. Tescos Tescos is a UK based international grocery and general merchandising retail chain. Their HQ is located in Cheshunt, England UK. Tescos originally specializing in food, it has diversified into areas such as discount clothes, consumer electronics, consumer financial services. Tescos currently have 273,024 employees which are on the rise because of the increases of new stores and also a large increase in profits. Tescos is listed on the London Stock Exchange under the symbol TSCO. It also has a secondary listing on the Irish Stock Exchange with the name TESCO PLC. Tescos was put on the stock exchange in 1947 and in 1995 took over rival Sainsbury's position as the UK number one. The company launched a home shopping service in 2000, allowing customers to order their shopping online which furthermore added to their profit The disadvantages for Tesco's being a public limited company are that shareholders expect dividend of Tesco's profits. Another disadvantage for Tescos being a
Analysing Marketing Activities
Analysing Marketing Activities of Wimbledon Racquets and Fitness Club The marketing activities had to be improved, in order for Wimbledon Racquets and Fitness club to achieve their aims and objectives. These aims were to maximise the sales of the club and make profit. To survive and grow and most importantly improve their quality of service, therefore the club will be focusing directly on the needs and wants of their customers. The club carried out marketing activities after collecting qualitative information by running a primary research, which identifies their customer's needs that they can achieve so their members will be satisfied with the services they are providing. Market research is the systematic collection and analysis of data to enable a business to take better quality marketing decisions. The type of market research that the club conducts is mainly focus groups. This type of market research involves discussions with a selected group of individuals who answers questionnaires and fill out survey forms, to gain information about their views and experiences of a topic. The club's focus groups research was done with members of the club to record their views and opinions about the club and how it can be improved. The information that the club's focus groups collected are primary data that is categorized as qualitative information. Qualitative information cannot be
A Business Plan
Contents Page Introduction to Business Plan Company name Page 3 Service Provided Page 3 Mission Statement Page 4 Business Objectives Page 4 Legal Form Page 4 Stakeholders Page 5 Legislation Page 6 Insurance Page 6 Marketing Page 7 Financial Sources Page 8 Monitoring Quality Page 9 Operating days and times Page 9 Market Background Market Research Page 11 Local Suppliers Page 11 Consumer Research - Questionnaire Page 12 Results Page 14 Overall Outcome Page 21 Sales Page 22 Initial Research Premises needed Page 22 Letter of Agreement Page 24 Map of School Page 25 Equipment (location/cost) Page 26 Cash Register Page 26 Table and Chair Page 27 Refrigerated Units Page 27 Transport Page 28 Total Expenditure Page 28 Stock (location/cost) Page 29 Staff Skills Page 30 Financial Resources Profit and Loss Page 31 Balance Sheet Page 32 Cash flow Page 33 Breakeven Page 36 Usage of ICT Page 37 Future Development Page 40 Appendix Page 41 Scrumptious School Smoothies Introduction to Business Plan Company name: Scrumptious School Smoothies I chose the name 'Scrumptious Smoothies' for numerous reasons; firstly it states the service provided by the business - 'Smoothies.' It is a remember-able name containing alliteration. The name Scrumptious Smoothies has not been used by any other businesses
methods of communication
Methods of Electronic Communication Audience Why it is suitable Telephone Staff: This is used o help communicate with many different people in and out of the business. The telephone is used by the staff to help them communicate with people who they are applying for a job they might want to tell the person applying for the job when there appointment time is. Also if the staff is feeling sick or can't make it to work they use a telephone to call in and tell the manager that they can't make it. This is a very important form of communication for the business as it would be very long to use other ways, using a telephone is very quick and every business has a telephone. Customers: Customers also use telephone a lot as they might want to call in and ask the business whether there are any job vacancies, this saves the company money as they are not wasting money as they do not have to advertise as people are just calling in. In addition, customers might want to call in to ask the staff whether there is a specific product avaible for them to come and buy, this saves time for the customer as they do not have go all the way to the store and the product would not be there. Customers using telephones saves them time and is very helpful for finding a job and finding information. This is very useful as it saves the company a lot of time. It is very good for a business as they do
In This unit I am gong analyse the product knowledge required by employees of the organisation. The organisation that I am going to analyse is Alton Towers.
AO3 In This unit I am gong analyse the product knowledge required by employees of the organisation. The organisation that I am going to analyse is Alton Towers. Product knowledge can be very important to staff because this could ensure customer satisfaction is more efficient. Product knowledge can be done by knowing where certain products or structures are. If the organisation provides a wide range of products then this can count towards good customer service. This is because if the customer wanted something the company would be organised and the staff would be punctual with what they are delivering. If they did this then it would reduce the amount of problems and this could cause very few complaints. Product knowledge is very important to an organisation. This is because if a customer asks a question about a product or service they wish to buy, they expect their question to be answered accurately. Being able to answer the question accurately and efficiently shows a good level of customer service. Customers are likely to ask a range of questions about the products and services an organisation provides. Examples of the sort of questions staff need to be able to answer are locations of rides, opening and closing times of the park and prices of food or merchandise. A good level of customer service would be if the staff where able to answer customer questions accurately and
