ELECTRONIC DATA INTERCHANGE

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1.0        WHAT IS ELECTRONIC DATA INTERCHANGE (EDI)?

Australia’s largest retailer has approached us, to submit a proposal on Electronic Data Interchange (EDI); what it is, how it would be implemented in their company, the benefits of implementing EDI, the internal restructuring of the company, the technologies involved, and the analysis of the derivatives of EDI. The resulting study reports that the potential benefits within the retail industry are high.

EDI is 'the exchange of documents in standardized electronic form, between organizations, in an automated manner, directly from a computer application in one organization to an application in another'. EDI is the transfer of data between different companies using , such as the . As more and more companies get connected to the Internet, EDI is becoming increasingly important as an easy mechanism for companies to buy, sell, and trade information.

EDI allows new ways of carrying out tasks, as well as making provisions for new ways of working. Companies may wish to restructure in order to adopt and take full advantage of the new and more effective methods of operation that EDI enables. These organizational impacts may include workforce reductions and eliminating of certain tasks.

2.0        HOW EDI WOULD BE IMPLEMENTED?

Implementing EDI in your business will require broad participation. A number of preliminary steps need to be taken in order to implement EDI including; exploring the EDI, as well as deciding the direction the company wants to take the EDI to. The impact on business practice will be extensive. It will affect most, if not all areas of the company, including the existing computer system in place as well as current working procedures. Some procedures may be eliminated altogether due to the move towards paperless environment. Implementing decisions will need to be taken, covering:

a)        Business Needs Analysis

Analyze your business needs to correctly identify areas of your business where EDI will return the most benefit.

b)        Requirements Definition

Carefully define the requirements, both internal and external, and understand the costs to insure that there are no expensive surprises. Carefully define requirements to help you focus on your objectives.

c)        Pilot Project Implementation 

Pick a pilot project for the first implementation, and then proceed to full implementation.

d)        Standards

EDI standards should be looked at closely. The initial step is to explore the EDI and look at the existing trading practices within the company and the state of EDI in the industry in general. In exploring EDI, the following questions will need to be addressed and answered:

  1. What are the technical issues?
  2. What are the potential benefits?
  3. What are the start up and operation costs?
  4. What is the current status within the company?
  5. What is the current status within the industry?

e)        Network choices

There are a number or rival vendors that should be consulted in order to choose an appropriate network for your company. Different vendors will offer different services, and you will need to fist of all asses the needs of your company, then seek the services of a vendor that meets you needs closely.

f)        Hardware/Software

Hardware issues include the decision on where and how to move from manual system to EDI and how this change will be implemented. Can you do EDI on your current system? If not, you will need to decide which hardware platform best suits the needs of your business.

Software choice will center on whether to develop in-house or purchase third party coding. A decision will need to be made whether to build EDI into existing computer application, or to adopt the simpler course of action and manually transfer data from the existing manual system to the EDI.

g)        Training and Education

Training and education is the most important aspect of implementing EDI. It is most important that everyone involved in the new technology arrangement should understand it. This means that employees as well as employers should be trained in handling new document formats and operating computer workstations.

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3.0        THE BENEFITS OF IMPLEMENTING EDI

a)        Improved Speed

The order time is reduced significantly.

 

b)        Improved Accuracy

Every time data is keyed, there is an opportunity for error. In the EDI environment, since the data is keyed significantly fewer times, the chances of making errors are significantly reduced.

c)        Reduced Staff Levels & Higher Level of Productivity 

EDI enables the Staff to give attention to more productive work than re-entering orders that have already been entered into the system (One time Data Entry). In a way there is a higher level of productivity without increasing ...

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