Plan an installation and an upgrade - Requirements in preparing for a software installation and upgrade

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Unit 23 Software Installation

Assignment 2 – Installation & Upgrade Training Manual

P3 - Plan an installation and an upgrade

Identify User’s Needs

First you need to know what the user wants. You need to know this to satisfy the user. The user should be able to tell you what he/she wants to happen to the software if he wants and update, upgrade or install new software.

Identify if new install update or upgrade is required.

The user may not know much about updating and upgrading the fore you need to see if the update or upgrade is required other ways you would be just wasting your time and the update or upgrade you did may be useless.

Collect materials and information for update/upgrade

 Before you do the update, upgrade or install new software you need to get some information about it. You need to check if the computer system had the correct requirements for the new software ore upgrade/update.

You also need to get all the materials that are needed for the installation or update/upgrade. You will need the software on a CD or download from the internet. You may also need the product key so that you can show you got the valid copy of the software or update/upgrade.

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Identify suitable time to perform update/upgrade

You need to make sure that you do the update/upgrade at a time that will not interrupt anybody, especially if your user is a company that uses the computers during working hours you will have to wait and to the update/upgrade after the company’s working hours this is because the update/upgrade might interrupt the computers in the company the foe the worked can’t be done and the company looses money for that day.    

Perform risk-reduction measures

Before you install new software you will have to back up the users files. ...

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