Report On the Impact of Technology

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FOR     Mrs Bryant

             Head of Information and Communications Technology

FROM     Simon Amos

                 Year 11

REF     NEB/JR1

DATE     20 June 2001

           

REPORT ON THE IMPACT OF TECHNOLOGY

1.0        TERMS OF REFERENCE

On 20 June 2001, you instructed me to investigate the impact of technology on the world in which we live. I was to consider how technology has effected the employee, the employer and the way we work. I must consider the benefits and disadvantages of some of the changes and whether the world is a better or poorer place for having technology. I must also try to predict what is likely to happen in the future.

2.0        PROCEDURE

In order to obtain the information required in the report, I need to complete the following research.

2.1 Collected information from the following books: This is IS, This is IT, Business Studies.

2.2 Used the following articles: IT in Banking, Social IT, IS and you, Computer aided design, IS at work.

2.3 Used the CD- Encarta encyclopaedia 1999

2.4 Researched some of the applications of technology using texts and the internet web sites such as Gapassociates.com, http://emea.idc.com.

2.5 Spoke to people such as Remi Olatunbosun about the way technology has affected things.

3.0        FINDINGS

3.1        THE EFFECTS OF TECHNOLOGY ON THE EMPLOYEE

3.1.1 The effects of technology on the employee are plentiful and in this section I will tell you how technology affects the employee in the work place. An employee will have to have good skills on a computer. For example they will need to know how to use a word processor and all the basic functions of the computer like saving and loading. They must also have the skills to work efficiently with the computer to finish work or to make transactions faster. These skills could be the ability to type fast or just being able to realise what the customer wants and how to signal that on the computer. The employee must also be flexible in the job that they do, by this I mean they must be able to do different tasks on the computer well and to do this they may well have to learn new skills which may include leaving work and going to college.

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3.3.2 An employee may need to be retrained so that they can learn new skills to work the computers. This may need to be done more than once as the rate at which technology is increasing is such that every five years the program is updated and the employee needs new skills to work it. This can be bad for the employee as they may have to take time off from work to learn and may be behind in what they are doing. But it can also be bad for the employer as they are losing money while ...

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