The red-room has clear associations with death (red as the colour of blood, the room contains a miniature version of the dead Mr. Reed, and Jane's belief that she sees a ghost in it) but is also a symbol of imprisonment. This is only the first time that Jane will be imprisoned in the novel, though her later imprisonments will generally be more metaphorical, particularly in relation to class, gender, and religion. In this case, John is the root cause of Jane's imprisonment and his word is taken above hers, a fact that is often seen in History such as the gender relations of the male dominated Victorian society.
Jane wakes up, aware of voices and of someone supporting her. She soon realises that she is in her bed and sees Bessie and Mr. Lloyd, the apothecary. He gives instructions for Jane's care and departs, and Bessie, more concerned than before about Jane's health, sleeps in the neighbouring room in case Jane needs anything during the night. Jane sleeps and awakens the next day feeling terrible. The Reed family is away, and Bessie brings Jane a fruit tart and her favourite book, “Gulliver's Travels.” Yet, Jane still feels so distressed from her experience in the red-room that she is unable to eat the tart or even enjoy the fantastical tales of “Gulliver’s Travels” as she normally does. She cries after Bessie sings her a sad song about an orphan.
Mr. Lloyd returns and, once Bessie is gone, Jane tries to tell him about the ghost of Mr. Reed that she saw. He does not believe her, and whenever she brings up the hardship she suffers at Gateshead, he comments that she is lucky to live in such a beautiful house. Jane thinks that she has some poor relatives, but, after Mr. Lloyd’s prompting, admits that she would not like to live with them, even if they were kind. Mr. Lloyd then asks her if she would like to go to school. After some contemplation, Jane concludes that school would be an improvement over Gateshead, and she begins to be excited about the possibility.
The family returns, and Mr. Lloyd speaks with Mrs. Reed with the recommendation of sending Jane to school. Later, while pretending to be asleep, Jane overhears Miss Abbot and Bessie discussing her parent's history. Jane’s mother was a member of the wealthy Reed family but was cut off financially when she married a poor clergyman against the wishes of her father. Soon after Jane’s birth, her parents died of typhus while visiting poor people in the next town. Miss Abbot and Bessie say that Jane’s background is a tragic one, but admit that it would be easier to pity her if she were a pretty, likable child.
The problems of class become much more prominent in the Chapter; Jane is trapped in the odd situation of being poor within a rich family. To add to this situation, her mother was once a member of a wealthy family, but her choice of husband resulted in her financial ruin and indirectly led to both of their deaths. Even though she is unhappy at Gateshead, she admits to Mr. Lloyd that she would rather be mistreated in a wealthy home than treated kindly among poor people.
Bessie's song, well-meaning though it may have been, emphasizes Jane's status as a "poor orphan child" and isolation in the Reed family. However, Mr. Lloyd’s suggestion about going to school is intriguing, particularly because an education was the one thing that could help a woman strive for financial independence in the Victorian era.
Time passes, and Jane regains her strength, but the subject of her unhappiness is never broached, and the Reed family treats her even more poorly than before. One day, Jane challenges Mrs. Reed, questioning what her late husband would think of her behaviour. Mrs. Reed punishes Jane for the impertinent question, boxing her ears and ordering Bessie to lecture her, but Jane is interested in the sudden look of fear that she detected in her aunt’s eyes. When the holidays arrive, Jane continues to be excluded from family celebrations and finds solace only in the doll with which she sleeps and in Bessie's kindly goodnight kisses. In mid-January, Mr. Brocklehurst, visits Gateshead and interrogates Jane about her religious beliefs. When Jane informs him that she finds the Psalms to be uninteresting, Mr. Brocklehurst warns her that such beliefs are a sign of wickedness, and she must repent and cleanse her "wicked heart." Mrs. Reed tells Mr. Brocklehurst that she hopes that Jane’s time at Lowood will reform her, particularly her tendency to lie, an accusation that stings Jane. After Mr. Brocklehurst leaves, Jane defends her honesty to her aunt and launches a series of recriminations. Mrs. Reed seems stunned and leaves the room, but Jane's victorious feelings soon give way to remorse. She feels better later when Bessie confides in her that she prefers Jane to the other children.
Religion makes its first appearance in the novel in the form of Mr. Brocklehurst. Already, we can see the religious hypocrisies that Bronte exposes; Mr. Brocklehurst believes the deceitful Mrs. Reed’s accusations about Jane and relishes the seemingly heartless reformations that take place at school.
After the night in the red-room, Jane’s position in the Reed family seems to have fallen even further. Instead of being tormented by Georgiana, Eliza, and John, as she was before, Jane is now simply ignored; she no longer even exists in the context of the family. However, Jane does find comfort in Bessie, who begins to act as a mother figure and is Jane’s only source of consolation and affection. Although Bessie seemed to be harsh at earlier points in the novel, her support of Jane during this time (and acknowledgement that she prefers Jane over the other children), make Mrs. Reed’s antipathy toward Jane seem increasingly insensitive and heartless.
Four days after meeting Mr. Brocklehurst, Jane leaves Gateshead by the 6am coach for Lowood School. When she arrives at the school, she is taken into a dull, grey room for supper and then put to bed in a room filled with other girls. The next day, Jane is introduced to some of the school's daily routines, which consist of Bible recitations, regular academic lessons, and abominable meals. She also meets the kind teacher, Miss Temple, and another student, Helen Burns, who informs Jane that all the student are "charity-children" - orphans whose tuition is largely made up for by benefactors. Jane realises that Mrs. Reed has not paid anything to support her at Lowood, and she is truly without any family. Jane also observes one of the nastier teachers, Miss Scatcherd, mistreating Helen in class. Much to her surprise, the stoic Helen impressively bears her punishment without complaint.
Immediately we see that Lowood's religious policy does not necessarily mean that the orphans are treated well. Their food is often inedible and served in small portions, they live in cramped halls, and some of the teachers are extremely cruel. Although Jane is adjusting to the change in surroundings, she is still taken aback by the conditions of the school, particularly the food, and the fact that the Reed family did not pay anything to maintain her keep. Bronte hints at the suspicious nature of the school’s poor conditions when Helen reveals that "benevolent-minded ladies and gentlemen" make up the tuition and that Mr. Brocklehurst is the treasurer of the house.
Another possible mother figure for Jane arrives in the form of Miss Temple. She seems to be the only teacher at Lowood who truly upholds the Christian ethic. Bronte also introduces Helen as a confidante and friend for Jane, as well as model of Christianity. Jane is already intrigued and even confused by Helen’s calm acceptance of her mistreatment at the school and will soon learn much about patience and emotional control from Helen’s example.
Jane passes a difficult first quarter at Lowood, with both the snowy weather and strict environment contributing to her misery. Mr. Brocklehurst visits Miss Temple's classroom and instructs her not to indulge the girls in the slightest way; this is supposed to remind them of the Christian ethic. He spots a girl with curly hair and deems it unacceptable for an evangelical environment, as are all the top-knots on the girls' heads. Jane, nervous that Mr. Brocklehurst will convey Mrs. Reed's warnings about her behaviour to Miss Temple, accidentally drops her slate. Mr. Brocklehurst scolds her in front of the class and Mr. Brocklehurst's family, then tells everyone that she is a wicked liar. He orders Jane to stand on a stool in front of the class to repent for her wickedness and forbids any of the other students from talking to her. Jane’s only comfort during the day is when Helen disobeys Mr. Brocklehurst’s orders and secretly smiles at her.
Jane attempts to test Helen's philosophy of Christian forgiveness when Mr. Brocklehurst punishes her. For the first time in her life, she does not fight back when she is mistreatment and accepts her humiliating punishment of standing on the stool. Yet, Jane inwardly seethes at the injustice and thinks, "I was no Helen Burns." Still, Helen’s encouraging smile gives Jane strength, and she feels less isolated even in her despair.
At this point in the text, Bronte points out that Mr. Brocklehurst's version of Christianity is made up of increasingly hypocritical flaws. Though he claims that deprivation leads to purity, his relatives are dressed in luxurious silks and furs, elegant outfits that are in clear contrast to the tattered pinafores worn by the students at the school. Mr. Brocklehurst even wants to cut off one girl's naturally curly hair, simply because the curls seem to be a show of vanity. His desire for absolute power over others reveals his truly unchristian nature and also speaks to the male dominated society of the time that provides him with a superior position to the caring nature of Miss Temple.
When school is dismissed, Jane falls to the floor, filled with self-pity and shame that all of the students despise her because of Mr. Brocklehurst’s false accusations. Helen assures her that everyone actually sympathize with her maltreatment. Jane tells Helen of her aching need to have love from others to survive, but Helen tells her that she puts too much stock in love from others; the rewards of spirituality and the glorious afterlife should be our ballast. Miss Temple finds them and takes Helen and Jane to her room, where she asks Jane to tell her version of the story concerning Mrs. Reed. Jane does, strongly insisting upon her innocence, and also mentions Mr. Lloyd's visit to her during her illness. Miss Temple believes her and promises to write Mr. Lloyd for confirmation; when he does, Jane's name will be cleared. She treats the girls to tea and cake and discusses intellectual matters with Helen.
The bedtime bell breaks the heavenly atmosphere, and Miss Scatcherd reprimands Helen for messiness as soon as the girls enter their bedroom. The next day Helen must wear the word "Slattern" on a paper crown around her forehead; at the end of the day, Jane tears it off for her and burns it. A week later Miss Temple announces to the school that Jane's name has been cleared of all of Mr. Brocklehurst’s charges, and she is officially reaccepted into the community. Jane is relieved to be cleared of blame and works harder in class, particularly in French and drawing. Despite its failings, Lowood is beginning to grow on her.
In this chapter, Jane reveals her constant need for love and affirmation from others. No doubt a result of her lonely and loveless time at Gateshead, Jane believes that love is the only thing that can make her happy. Helen counters by describing her belief that spirituality is enough; love in the earthly realm is nothing when compared to the spiritual love of God. While it is clear that Jane will never accept these notions completely, Helen is correct in noting that Jane needs to be less reliant on others. In order to gain independence and strength of character, Jane must learn to be dependent on herself and rely less on the love of those around her.