Communication and values

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Introduction

This is an assignment where I will do four interactions in two different care settings. The two different care settings I will be attending will be an infant’s school and an old people’s home. The school I will be attending is for both girls and boys between the ages of 4 to 11 years. I will be then carrying out two interactions, one of these will be with one child and the other will be with a group of children. The other two interactions will be taking place in a residential home where I am to interact one on one with an elderly person, and another interaction with a group of elderly people.

The infant school I will be attending is Havelock Infants School. The catchments area is Desborough and surrounding villages. Havelock Infants is a community school that is of similar size to other primary schools. There are

215 pupils on roll from reception to Year 2. The school’s intake is mostly of White British background, and there are small numbers of children from a few minority ethnic backgrounds.

The residential home I will be visiting is called Beech Close, this is a care home where they cater for Dementia - over 65 years of age, where they have 12 places available, Mental Disorder, excluding learning disability or dementia - over 65 years of age where they have 7 places available, Old age, not falling within any other category where they have 42 places available, Physical disability over 65 years of age where they have 6 places available. The home is situated within the residential area of Desborough and is close to local facilities and amenities. The premises were purpose built some years ago and provide single rooms and a range of communal areas for the residents. These include small lounge areas within the 6 accommodation areas known in the home as ‘flats’ and ‘the Street’ area offering a variety of services including hairdressing, tea bar, library, shop and quiet room.

Communication is a process that allows people to exchange information by several methods. In order to provide effective care in the healthcare profession it is vital that you are able to communicate with people on all levels, and using a variety of methods. Causes and effects of poor communication Poor communication creates a bad impression and may cause conflict, which then leads to a negative experience for everyone involved in the communication process. There are various factors that cause communication to break down, such as lack of time or a noisy environment.

Communication can be separated into 4 different types these are:

  • Verbal
  • Non-Verbal
  • Written
  • Graphical

Verbal communication

Verbal communication is one way for people to communicate face-to-face.  Some of the key components of verbal communication are sound, words, speaking, and language. 

Non-Verbal communication

Non-Verbal communication is usually understood as the process of communication through sending and receiving wordless messages. Such messages can be communicated through gesture, body language or posture, facial expression and eye contact, object communication such as clothing, hairstyles or even architecture, symbols and infographics. Sign language is a form of non verbal communication, this is language of hand shapes, facial expressions, and movements used as a form of communication.

Written communication

Written communication is communication by means of written symbols, this would be through letters, emails, text messages, notes, statements etc. Braille is also a form of written communication, the Braille system, designed and introduced in  by Frenchman , is a method that is widely used by  people to read and write. Each Braille character or cell is made up of six dot positions, arranged in a rectangle containing two columns of three dots each.

Graphical communication

Graphical communication is painting, drawings, posters, signs and symbols. This is a way that a child may use to express their emotions and let out their feelings.

Body Language

Body language is a term for communication using body movements or gestures instead of, or in addition to, sounds, verbal language or other communication. It forms part of the category of paralanguage, which describes all forms of human communication that are not verbal language. This includes the most subtle of movements that many people are not aware of, including winking and slight movement of the eyebrows. In addition body language can also incorporate the use of facial expressions.


Interaction table, Potential barriers and how to overcome them.

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Introduction for activities 1 and 2

I have now investigated into potential activities I could undertake with the two service users that I have chosen to do my activities with.

The have chosen to do my first and second activity with a child and a group of children from reception. I have chosen this year, as I believe they are at a stage of their life where they are very imaginative and creative.

When visiting the care setting I established that they were learning about the garden. So I now intended link my activities with gardening, this ...

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