Communication. In care setting all forms of communication are used whether its face to face of on the telephone, it could also be through computer by sending or receiving emails or you could use writing as a form of communication or other special metho

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The importance of communication

People interact and communicate with one another on a regular basis and there are a number of different ways to do this for example oral, written computerised and other special communications like sign language.

In care setting all forms of communication are used whether it’s face to face of on the telephone, it could also be through computer by sending or receiving emails or you could use writing as a form of communication or other special methods such as sign language or Braille.

Types of communication

There is a variety of different ways that can be used while communicating with others; these depend on the method of communication used like verbal communication e.g. speaking and listening, this is one the most common type of communication and the majority of people are likely to use oral communication, there is also electronic communication e.g. emails and the use of internet which is also growing increasingly. Others may also use writing as a form of communication e.g. in care settings use care plans or may communicate using special methods e.g. Braille, sign, language.

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Oral communication: - Oral communication is by word of mouth it describes any type of inter-action that makes use of spoken words.

 (13.11.09)

Having a meaningful conversation with someone requires the development of skills and social co-ordination, this mean showing an interest in the conversation and actually being interested in the conversation and also having the ability to start and end conversations.

When communicating orally with others in a care setting we may have several purposes. For example at a GP Surgery or a Health Care Centre to give information to the service user to tell them what ...

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