Communication P3 health and social care level 3

Authors Avatar by ilonababiee (student)

Communication P3

Many factors can influence communication between two or more people. There are positives and negatives to communication factors. The Tuckman’s theory helps to establish what happens when a group comes together. There are 4 steps in this theory. Forming, Storming, Norming and Performing.

  • Forming means that everybody in the group is coming together and everybody in that group relies on a leader. In our group we all relied on one person to lead the conversation and tell us what to do. We also didn’t feel comfortable with each other.
  • Storming means that the group is trying to establish who gets what position in the group. The discussion becomes difficult although the group has to be focussed on its aims and goals. In our group discussion became difficult because we didn’t know whose turn it was to talk or what to speak about. We all had to establish whose turn it was when.
  • Norming means that the people in the group start to become closer and more confident with each other. They start to form friendship and it is now easier to reach goals and aims. In our group we started to become more confident with speaking and we no longer felt it was difficult to talk about the subject in question. The goals and aims are now more easily met.
  • Performing means that the group if fully confident with each other and they can now achieve goals and aims which have been set and everybody knows where they stand with everybody else in the group. In our group everybody soon became fully confident with each other and we were able achieve our goals and we all spoke confidently. We all knew whose turn it was to speak and we all knew where we stood.
Join now!

There are also positive and negative sides to the interaction, there were distractions which are a negative. This is a negative because the people in the group may miss what was being said or they may get distracted from the conversation. The main distraction was other students around the room interrupting the conversation or making loud noises which diverts a person in the group’s attention which may cause them to miss a vital bit of information. Having barriers in the environment such as tables and chairs could also effect the communication because people may fiddle and get distracted.

...

This is a preview of the whole essay