BTEC Nat-Dip Health and Social Care Sharon Thomas
Unit 1 – Developing Effective Communication
P1 – Describe different types of communication and interpersonal interaction, using examples relevant to health and social care settings
In this assignment I will describe the various types of communication and interpersonal interaction. I will also give examples of their use in both health and social care settings.
Communication is a process of passing information on to each other. There are two different ways to communication:
In a one-to-one conversation there will be two individuals, talking to each other and no-one else. This can happen in a small room. There will be no leaders as there are only two people. You have to take turns to talk to each other for e.g. talking to a teenager in school. This conversation could be formal or informal.
In a group conversation there will be more than two individuals. Everyone has different opinions, so each of them will have to think about what to present. You have to select a suitable environment for the group conversation to take place. There may be a leader to assist all of the individuals. They all have to take turn to talk to everyone for e.g. talking to a group for students in school. This conversation could be formal or informal