M3
When implementing anti discriminatory practice there are many difficulties that may occur. These can occur between the employers/ carers, service users or the organisation. For example if one person that lives in the care home has an hearing impairment and consequently when listening to music it can be louder than what other service users would like it to be, this could cause arguments. The resident has the right to listen to there music, however due to the service user having a hearing impairment they will be listening to it very loud which will cause problems with others who have the right to peace and quite. This problem can cause tension and arguments between the service users. To ease the tension one of the members off staff that work at the home should provide the resident with a pair of earphones. Another example could be during meal times, if everyone is given the same type of food of what some service users have chosen they prefer this can cause conflicts with the other service users as they have not been given the chance to give their opinion about what kind of food they eat. If there is an individual who is a Muslim and is given pork, he/she will argue not to eat it, also if there is a vegetarian they would not also eat this which would cause arguments and may even cause individuals starving themselves because they do not want to eat the food that is given to them. This is discrimination and the service user may feel that the member of staff is taking sides of others and not taking in account about their needs. With different individuals having their own problems with the food provided, the problems just build up together at meal times, having different individuals arguing at the same time that they do not want to eat what they are given. This can also cause problems with the other service users who may be happy to eat what they are already given, as they may wish to eat their food in peace and quiet. In addition, for those individuals who may starve themselves because they are not given the right food, this can cause the individuals to become more ill which can even lead to death if they carry on doing this. This will cause problems for the carer as well as it will lead to further investigation of the death and the authority will eventually come to a conclusion that the carer had not been taking proper care of the individual and did not meet the individuals needs. Therefore to avoid these problems, the carer should ask the service users beforehand what kind of food they eat, so when they have their meal times there will be a variety of food available for them to choose which is suitable for them.
D2
Balancing individual rights with the rights of others can cause difficult problems within the health and social care settings. Anti discriminatory practice is promoted by treating all the residents fairly, regardless of their race, religion, gender or way of living, it is important that everyone is treated the same. Trying to balance the individual rights with the rights of others can cause dilemmas and tensions for example a service user in a care home has the right to listen to the radio while the other person has the right to peace and quite, these to patients clash with there rights. By providing alternatives for instance in this situation earphones could help resolve this, by doing this both individuals needs are met. Lack of funding and rescores can also affect the implementation of anti discriminatory practices in such a way that if there are no funds to provide choices this can create a limit of choices to the service. Challenging discrimination shows that people are not discriminating against toughs whose behaviour, views and attitudes are discriminatory. Challenging discrimination can be over come by challenging the attitude, views or behaviour of the individual as well as training and encouragement training should be of a good standard and staff encouraged and praised in order to promote good team morale which would also promote better practice and reduce discrimination. It is important for care workers/ staff in the health and social care environment to be respectful and assertive when challenging someone as well as being open minded and to not make assumptions. Staff should attend regular staff training sessions and have team meetings between them and the management, also help to challenge anti discriminatory practices by being aware of the individual needs that people require. This can be done by promoting autonomy of care, being flexible, keeping service users informed and by putting the service users first, focusing on their individual needs.
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