Explain factors that may influence communication and interpersonal interactions in health and social care environments.

at the end if they have understood.Environmental Constraints Noise Lighting Setting Find a room that is not being used by anyone else or if not available find a quiet room. If not possible after ask the service user if they have understood. Find a room which has a perfect lighting suiting the service user’s needs. Not too bright or not to dim, so the service user could communicate properly and feel comfortable. Use an appropriate setting layout, for example a meeting set the layout by getting appropriate chairs all the same level. Disabilities Physical DisabilityIntellectual Disability  To overcome barriers of service users which have a physical disability.  The actions that could be taken are research about disabled people which would increase your knowledge. Also, provide ramps so they do not have difficulty accessing buildings. Research about disabled people and increase you knowledge. For example if someone is suffering from dyslexia, use other methods of communicating such as using pictures whichever way the service user feels comfortable. JargonSlang and Dialect To prevent the barriers use communication and listening skills. Use the language that meets the service user’s needs so they can understand easily. Speak clear English Misunderstanding To prevent the barrier of creating a misunderstanding with a service user. Sit face to face with the service user. And at the end, ask if they have understood everything and ask if they have any queries. AggressionSpeak calmly to the service user, use the appropriate tone needed for the conversation. And before you say anything, think before you act. Cultural Variations Research, and try to understand the different cultural variations. It is not possible to know all the cultural variations. But you should be aware of the service user’s cultural needs. Also use listening skills. Assumptions Use listening skills and communicating skills to prevent any assumption barriers. Sensory ImpairmentDeafness- Partially              FullyTechnological Aid- to compensate for impairmentHuman Aid- Some who could use BSL.Blindness To overcome this barrier the strategies that can be used are: Provide braille for individuals who are blind For partially blind people, glasses should be provided as an aid. Provide information in large print for people who have visual problems, and have difficulty to read text in small font. Effects of alcohol and drugs To overcome this barrier the strategies that can be used are: Calming the service user down, trying to get rid of negative behaviour. Providing all the support you can to the service user. Name: Sadia Hussain Pin: BMC101108871