Unit 1 – Developing Effective Communication
Explain the role of effective communication and interpersonal interaction in a health and social care context.
Asses the role of effective communication and interpersonal in health and social care with reference to theories of communication.
Formal communication is important in a health and social care context. Formal communication shows respect for others and is an effective way of communicating when used.
Formal communication would be used by professionals talking to other professionals, in a reception area and in a meeting. Formal communication is effective in these circumstances as you’re more likely to be taken seriously.
In some circumstances you may befriend someone who is a professional you talk to. Obviously if your friends with someone you can tone down the formalness but in the first instance formal communication is a good way to earn respect an trust.