M2 - explain the specific communication needs patient/service users may have that requires support, including the use of technology.

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Rebecca Cooke        

Shelley Fleming

Unit 1 – Communication                M2

In this assignment I am going to explain the specific communication needs patient/service users may have that requires support, including the use of technology.

The first illness I am going to explain is Alzheimer’s disease:

Alzheimer’s

Alzheimer’s is a progressive form of presenile dementia which often starts in the 40’s or 50’s. (Google Web Definition 2008 Online)

Alzheimer’s disease is the most common cause of “dementia”. The word “dementia” is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Alzheimer’s is a progresive disease, this means that over time more parts of the brain will become damaged.  (BBC 2000 Online)

There is no one definate factor that has caused Alzheimer’s disease, its built up of a combination of factors, such as ; age, genetic inheritance, environmental factors, diet and general health.

The communication needs of someone with Alzheimer’s is that they need someone to listen to what they are trying to say, a family member might know what they are trying to say and finish their sentence but it must be horrible for the person with alzheimer’s if their family member gets it wrong. The communication problems of someone with Alzheimer’s is memory loss, they will also experience an inability or difficulty in finding the right words to express themselves to others therefore someone who is speaking to someone with alzheimer’s should speak clearly and slowly so that they can be understood and also you shouldn’t patronise someone with alzheimer’s because this will upset them and make them feel like a child again when there not. People who have Alzheimer’s also suffer from mood swings and they can become frustrated and angry if you are speaking sharply and raising your voice. This can also happen if you ask too many direct questions. The person with Alzheimer’s is more likely to take notice of your body language than what your actually trying to say. Communication may become difficult if there is agitated movements or tense facial expressions. You should use eye contact as much as possible because this will hold their attention. Try and drown out any background noise such as radio’s/televisions and other peopls conversations so that they can hear you clearly and you can them. If you don’t understand what they are saying ask them questions and take your time with them as this will help encourage them to speak more. Try and laugh with them about mistakes and misunderstandings as this is a preassure valve. (Alzheimer’s Society 2008 Online)

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There are a wide range of support services for people with Alzheimer’s, their family members and friends. These include: advocates (to speak on their behalf), speech therapists (to gain control of their speech again), interpretors (could be someone within the family that knows a lot about the person with alzheimer’s so they could interprit what their trying to communicate (this could be abit like an advocate)) and they could also use interpritors if they speak a different language), counsellor (for the family members if they find it a bit too much to cope with) and befrienders (if they live on ...

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