p1 for health and social care. Effective communication

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                                        Health and social care                                                                                                                                                                                                                                                                                                                                                                                                

Effective communication is when we are able to express ourselves, both verbally and non-verbally, in ways that are appropriate to our cultures and situations. This means not only being able to express our opinions and desires, but also our needs and fears and to ask for advice and help. For example effective communication could be essential for a doctor because the patient must know that the doctor understands the situation they are in.

Interpersonal interaction is important because a patient should feel that they can talk to their doctor without feeling embarrassed, the patient should feel like the doctor will keep this information to himself and build a relationship.

1. Building a trusting relationship is important to a doctor because it is a way to get through to a patient and by building a relationship means that the patient feels like he can talk about personal things. Also by building someone’s self-esteem this can also be the same as building a trusting relationship.

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Providing support to meet the needs of individuals using services shows that someone cares about their job and cares about others and wants to help one another by using services or providing support to fulfil this.

2. Communication skills are verbal and non-verbal words, phrases, voice tones, facial expressions, gestures, and body language that you use in the interaction between you and another person.

Verbal communication is the ability to explain and present your ideas in clear English, to diverse audiences. This includes the ability to tailor your delivery to a given audience, using appropriate styles and approaches, and an understanding of the ...

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