• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

p1 for health and social care. Effective communication

Extracts from this document...


´╗┐Health and social care Effective communication is when we are able to express ourselves, both verbally and non-verbally, in ways that are appropriate to our cultures and situations. This means not only being able to express our opinions and desires, but also our needs and fears and to ask for advice and help. For example effective communication could be essential for a doctor because the patient must know that the doctor understands the situation they are in. Interpersonal interaction is important because a patient should feel that they can talk to their doctor without feeling embarrassed, the patient should feel like the doctor will keep this information to himself and build a relationship. 1. Building a trusting relationship is important to a doctor because it is a way to get through to a patient and by building a relationship means that the patient feels like he can talk about personal things. Also by building someone?s self-esteem this can also be the same as building a trusting relationship. ...read more.


examination, explaining to the patient the possible diagnosis, investigation and treatment, Involving the patient in the decision-making about his health, counselling the patient. Communicating with patients' relatives, Communicating with other health care professionals, Breaking bad news, Seeking informed consent/clarification for an invasive procedure or obtaining consent for a post-mortem, Dealing with difficult patients or relatives, Giving instructions on discharge, Giving advice on lifestyle, health promotion or risk factors. In addition, in real medical practice, dealing with difficult patients is seen almost daily. Difficult patients are ordinary people who come to your health institute, whatever is that, because they have to, not because they want to. Sometimes, they have even been brought in unwillingly by a family member or a friend. They come in with their vast range of different personalities, cultural background, and current emotional state. Being in a health care facility adds more worries and stresses due to lost time, expenses, and more importantly losing control. People are usually in control of what they have to do now; So, by the time of their medical encounter with us, the physicians, they are already up on the edge in their stress and comfort levels. ...read more.


Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation. Speeches, presentations, discussions are all forms of oral communication. Oral communication is generally recommended when the communication matter is of temporary kind or where a direct interaction is required. Face to face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build a rapport and trust. Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication. Interpersonal communication is not just about what is actually said - the language used - but how it is said and the non-verbal messages sent through tone of voice, facial expressions, gestures and body language. When two or more people are in the same place and are aware of each other's presence, then communication is taking place, no matter how subtle or unintentional. Without speech, an observer may be using cues of posture, facial expression, and dress to form an impression of the other's role, emotional state, personality and/or intentions. Although no communication may be intended, people receive messages through such forms of non-verbal behaviour. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Unit 3- P1- Risks in a health and social care setting

    If not disposed of at all it can lead to infection and a spread of infection also. So when dealing with waste, especially hazardous you have to make sure the way it has been disposed of is also correct. Type of waste Risk How to dispose of the waste Sharps (needles or syringes)

  2. Unit 1 Communiction in Health and Social Care p1

    There is also an interpersonal interaction communication. These are when we interact with out clients or staffs etc. A non-verbal interaction could be our posture and body language. Our posture and body language are also use give or send impression or message to people around us.

  1. Explain the role of effective communication and interpersonal interaction in a health and social ...

    aids effective communication because in order to have effective communication you need could not miss a stage in this cycle as then you would not be able to receive the right communication as you might misunderstand it or decode it wrong due to a number of factors such as the environment and skipping a stage .

  2. Communication in Health and Social Care. Within this piece of work I am ...

    The first stage of the hierarchy is the Physical Needs. These needs include food, water and shelter which are the basic needs every human being should receive. Communication is needed for assistance, hunger or pain. The second stage is the Emotional and Physical Safety Needs, such as love, value and reassurement.

  1. Unit 5 Anatomy and physiology in health and social care

    Hypothermia is caused normally when a person is around a cold environment or staying outside for a long period of time in the cold rain or wind. When the body gets too cold it usually acts fast in order to become warm and giving a message to the brain allowing

  2. Developing Effective Communication in Health and Social Care P1: Communication of Contexts:

    An example of multi agency working in the health and social care setting is a early years centre and a nursery practitioner has noticed signs of a child being abused they would contact social services and maybe even the police.

  1. Effective communication and interpersonal interaction in health and social care and factors that influence ...

    Telephone ? Mobile Phone ? Msn Messenger ? Websites These are used when trying to communicate with a person remotely. People can be contacted by using these simple devices. There are advantages and disadvantages of using technology as a way of contacting someone: The advantages are that they can be

  2. Report on Counselling for Health and Social Care

    Freedom of Choice- counsellors offer clients the freedom to choose whether to enter into a counselling relationship and to determine which professional(s) will provide counselling. Confidential- Counselling requires mutual trust and freedom to discuss sensitive issues without any worries. There are limits on confidentiality and a counsellor should explain them

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work