Unit 2 task 1 - Examine the Values of Care in health, social and early years settings

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Values of care:

health and social care settings:

Promoting equality and diversity of people who use services:

Promoting equality and diversity in health and social care settings refers to tackling barriers which might prevent some groups of people from accessing services. It also means providing services which meet the diverse needs of patients, service users and carers. Good equality and diversity practice ensures that services are accessible to all and no one is discriminated against, directly or indirectly. It also ensures that everyone is treated with dignity and respect, supports involvement and self-management and supports improved outcomes for all.

For example wheelchair bound people not being able to access their closest Doctor’s surgery due to it being wheelchair inaccessible would be indirectly discriminating them. Providing a ramp or lift would be promoting equality for these people. Not allowing people of a certain race to register at a doctor’s surgery would be direct discrimination, however allowing any person of any race to register would be promoting equality and diversity.

Promoting individual rights and beliefs:

Acknowledging individuals’ personal beliefs and identity means that care workers should show that they accept and respect the person for who they are and what they believe in regardless of their race, religion, gender, sexual orientation etc. Care workers may not always share the beliefs and lifestyle of the people they care for but should still show that they accept individuals’ values and beliefs.

For example a nurse must allow a patient who is bed bound to leave their bed at certain times to practise their religion, for example praying in a certain room, or a vegetarian on a controlled diet must be allowed to abstain from eating meat if they chose to do so, and must not be forced to eat anything they don’t want to eat.

Maintaining confidentiality:

Health records and other information regarding patients is confidential, including written information, verbal information, and computer recorded information. This means that the information should be shared only on a need-to-know basis, and the care worker must not pass on information without the individual’s permission unless it is deemed necessary to do so, for example if the individual is believed to be a risk to themselves or someone else. The death of a patient does not change the regulations regarding confidentiality. National standards for systems can protect the confidentiality of patient information, for example the Data Protection Act 1998 and the Access to Health Care Records Act 1990, and provide access to relevant information to those who need it.

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For example maintaining confidentiality can be done by storing information and records in private places like locked filing cabinets or password protected computers, carrying out consultations in a private room and not gossiping about patients between other members of staff or any other people

Early years settings:

Making the welfare of the child paramount:

The “Welfare of The Child Is Paramount” is a legal principle under the 1989 Children Act. It means that no matter what circumstances may happen in a usual situation, these circumstances cannot be allowed to be made more important that the right of the children to ...

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