Unit 2 task 2 - Organisational policies and procedures to promote anti-discrimination

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Organisational policies and procedures:


Equal opportunities: Under the Equality Act 2010, everyone should be given the same opportunities no matter what their race, gender, sexual orientation, age, family status etc. In a care setting this would mean that all service users are offered the same benefits, same meals, same opportunities etc.

Equal Opportunities policies should state that there will be no discrimination on the grounds of sexual orientation in recruitment, promotion, training or transfer, terms and conditions of service, discipline or dismissal, and that harassment of lesbians, gay men and bisexuals will not be accepted.

Bullying: Bullying is a type of behavior from an individual or group that is repetitive/regular. It can be aimed at a single person or aimed at a particular group of people.  Bullying within the health and social care sector may be very damaging to the patient. It may result in the person having low self-esteem and confidence levels, they may feel very angry and powerless at the same time, they may also be worried to talk to the carer as they may feel disempowered and belittled. Examples of bullying or harassing behavior include: spreading malicious rumours, unfair treatment, picking on someone, regularly undermining a competent worker, denying someone’s training or promotion opportunities. Bullying and harassment can happen face-to-face, by letter, by email, by phone, by text etc.

Bullying policies should state that any type of bullying on the grounds of anything like race, gender, sexuality etc. is strictly forbidden and there will be consequences for anyone who is seen to be bullying someone else in the care setting and may be banned from the setting.

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Harassment: harassment is when someone behaves in a way which makes you feel distressed, humiliated or threatened. It could be someone you know, like a neighbor or people from your local area or it could be a stranger - for example, someone on the bus. Examples of harassment include: unwanted phone calls, letters, emails or visits. Bullying itself isn’t against the law, but harassment is. This is when the unwanted behavior is related to one of the following: Age, sex, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sexual orientation.

Harassment policies should state what harassment ...

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