Unit 3 Health and Social Care - Care Value Base task 2

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Care Value Base

The Care Value Base is a range of standards for health and social care professionals designed to give them guidance when working in health and social care settings. The aim is to improve service users' quality of care by ensuring they get the most appropriate and high quality care suited to their individual needs.

The Care Value Base is focused upon three areas of health and social care; equality and diversity, rights and responsibilities, and maintaining confidentiality of information.

Equality and diversity:  recognising and supporting an individual's needs, and ensuring that their individual values do not have any effect on the quality of care that they receive. This is done by giving everyone the same quality of care and support (but no treating everyone the same way, as this can lead to indirect discrimination), and respecting/supporting the diversity of individual's lifestyles, backgrounds and values. This is known as client-centred care For example, when working with a Muslim resident in a doctor’s surgery, respecting their views and lifestyle, and allowing them to be examined by a female practitioner if they wish.

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Rights and responsibilities: supporting a service user's rights to choose their own lifestyle; make their own decisions and helping them with their responsibilities. For example, a patient has the right to make their own decisions about smoking, but it is the doctor’s responsibility to inform them about the health risks and what smoking will do to their body, so that they can take responsibility for their own choice.

Confidentiality of information: Any information a service user provides is private and confidential, whether it be verbal, written, photographic or electronic (for example, an email). Information should only be recorded when necessary ...

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