Unit 3 - P4, M3, D2 Health and safety and responses to emergencies in a care setting.

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P4: Explain possible priorities and responses when dealing with two particular incidents or emergencies in a health and social care setting.

M3: Discuss health, safety or security concerns arising from a specific incident or emergency in a health or social care setting.

D2: Justify responses to a particular incident or emergency in a health and social care setting.

Incidents can occur wherever and whenever. It is important that you know how to deal with incidents because it could save a person’s life.

One incident that could occur is aggressive and dangerous encounters. This could happen in a care home where the patient has a mental illness or dementia, so it could lead to them being abusive towards staff. When working in a care home, staff members should be aware of what triggers the aggressive behaviour for each individual so it will prevent you from making it happen. When dealing with aggressive behaviour, your priority should be your own safety because the patient could easily hit you so you should respond to this quickly, keeping yourself safe. The way a carer should respond to this is by firstly calling for help because if you stay on your own with the patient, they could physically hurt you so it is important to have someone there as a witness in case something does happen. This should be the first priority because it is not safe staying on your own and if you don’t do this response it could be a risk to you and also no one will be there to witness anything if the patient does hurt you. Having someone else there may calm the situation down. If no one is available to come you the second thing you should do is move back from the patient and try to calm them down, but this will not always work, if the patient doesn’t calm down or gets angrier then you should immediately move away from the situation so the patient can calm down on their own this is important because if you don’t move away it could make them angrier and cause them to lash out. As a carer you should know when to walk away from the situation to stop it from escalating. After you have walked away, the last step should be to report it to the senior staff members or the manager so they could log it in the report book this is because all staff members will be aware of that person and if it happens again they will maybe be prepared and will know it’s happened before. It is important to inform everyone about this so they are aware when they are caring for that person.

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The first thing and the most important thing to do is call for help. This is because you cannot stay on your own as the patient may not listen to you. It is always best to have someone else so you have a witness. The extra member of staff may be able to calm the situation down by talking to the patient. If you are on your own it will be quite intimidating and scary, as you may not know how to deal with it so it is easier to have someone else with you. These responses should be ...

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