• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Policies and Procedures. I will be analysing the rights of services within a positive care environment. Some of these rights will include confidentiality, anti-discriminatory practice, effective communication, empowerment and respect for individual choice

Extracts from this document...


In this section I will be discussing and analysing how the Cedar Foundation create a positive care environment and what is meant by positive care, and how they promote the rights of service users. Part of this how its policies and procedures promote the rights through these. Also how the skills and qualities of care workers are very important. A Policy is a written approach that a care organisation has and its staff and workers must follow to create a positive care environment. A Procedure is when they follow it out and how to work and what to do in particular situations. A positive care environment and good practice involves upholding the care value base and the rights of service users by the use of; Confidentiality by keeping the service users information and problems quiet and in confidential. Anti-discriminatory practice, when a service user has a right not to be discriminated against. The Cedar Foundation promote Confidentiality through their Privacy Policy by stating that they do not pass on any information that you give to the organisation and that they follow the Data Protection Act 1998. They also promote Independence through their service called "Living Options and Accommodation Support" which gives the service user the right and independence to be able to live on their own with the help and support of the staff at the Cedar Foundation. Another right they promote is Effective Communication by providing a range of ways that service users can make avail of and be able to say what they think of the services provided by the organisation. ...read more.


This is to make sure that those vulnerable are protected and are not in any danger or harm, and have support from the staff. They also make sure that even people with disabilities are able to apply for jobs when they are recruiting staff members. In the Cedar Foundations "Safeguarding Vulnerable Adults Policy", they say that they aim to promote the empowerment and wellbeing of the vulnerable adults throughout the services they provide, for example they have a service for living options and support, they empower their service users and let them make decisions and help them with whatever they decide to do. Another policy is Advocacy, the Cedar Foundation also can act as a "speaker" for its service users when it comes to the government and getting the services that they need. They can also act as advocates for the service users to talk to the parents and make sure to let the parents of the service users know what they want to do with their life. I will now discuss 3 policies and how the Cedar Foundation as an organisation implements them and how they are tied in with the services they provide. Complaints, Compliments and Feedback Policy - The Cedar Foundation aim to make sure that their service users know how to give feedback, complain about something on compliment easily. They have Suggestion Boxes and a User Forum as said above. They make sure that anyone that makes a complaint receives a full explanation and where appropriate an apology. ...read more.


Safeguarding Children and Young Peoples Policy - The Cedar Foundation aim to ensure that the health and welfare of the child or service user is respected, they give parents and children information on Cedar services and what they can do for them. They minimise opportunities for children to suffer harm by planning activities and events for them. They let parents know how to voice their concerns or complain if there is anything they are not happy about. Make sure that all staff are vetted and safe to work with the children, and risk assessments are often carried out. This policy could be linked to the services that the organisation provide for example Youth work for young people and children, collecting them from school and taking them on outings to the cinema or bowling, making sure that they are happy. To summarise what this section is about, Policies and Procedures are vitally important to help make a positive care environment. They have their limitations of what a care practitioner can do and cant. They help run the organisation and have their aims of what they aim to achieve from it. They are essential in promoting the rights of a service user. All service users should be treated equally even if they have a disability and that's what these policies protect the service users and their right to independence and confidentiality and being able to effectively communicate. ?? ?? ?? ?? Unit 3 Positive Care Environment A03 Megan Baldrick - 6094 Policies and Procedures ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Illustrate how to promote service users` rights and responsibilities.

    5 star(s)

    Leading, (otherwise known as biased) questions should be avoided, as they encourage the listener to give the response they think is expected, such as 'all of the staff have been very nice to you, haven't they?' Using multiple questions should also be avoided, as they can confuse the listener, it

  2. Marked by a teacher

    Discuss discriminatory practice within health and social care

    4 star(s)

    An individual who severely lacks confidence can lead to mental health issues such as depression, this can be severely knocked if they are then further discriminated against by a health and social care professional. You will damage the relationship which you may have built with them and it is likely

  1. Marked by a teacher

    Explain how national initiatives promote anti-discriminatory practice (P4) Describe how anti-discriminatory practice is ...

    3 star(s)

    them becoming lonely and feeling isolated from everyone else and that will affect their self-esteem which could then have an impact on their health because they not to accept the little help given to them. Within every health and social care setting they should be trying to be putting a

  2. Equality, diversity and rights

    It's very important to understand and use the appropriate words to describe issues. It's very important to explore on so many words so that every individual and service users will understand the issue clearly. Labeling: This is another way in which our thinking can lead to discrimination.

  1. Describe the processes of care planning with reference to care planning principles For my ...

    The doctor then examined her and took a few notes, before he decided to refer her on to a mental health hospital. The next process is identifying the current provision. This involved the doctor speaking to her husband and the patient about what provision is currently available and whether she has any support from any family or friends.

  2. P4-Explain how national initiatives promote anti discriminatory practice

    This act also wants to make sure that in educational environments the pupils and the building in general is welcoming so that people with disabilities will not feel like outsiders. Mental Capacity Act 2005 The Mental Capacity Act provides a framework to empower and protect people who may lack capacity to make some decisions for them.

  1. Outline current legislation, guidelines policies and procedure within own UK Home Nation affecting the ...

    There are three types of CRB checks (basic, standard and enhanced), when working with children or vulnerable adults you have a greater degree of contact, this is why you need to have the CRB enhanced disclosure. This is put into place to protect the children/young people from harm or significant harm.

  2. I will be focusing on the positive care environment using early years. I will ...

    The Care Value Base includes; - Anti-Discrimination - Empowerment - Respect for individuals rights, identity, beliefs and culture - Effective Communication - Confidentiality St Mary?s Roman Catholic Primary School?s motto is; "Working, praying, sharing and learning together" I believe this statement suggest the school is a very positive care environment to work within and incorporates the care value base.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work