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Introduction

Business Skills Chris Mcdougall Communication is a very important aspect of the business world. Good communication can make the difference of millions of pounds in a company. However there are many situations where messages in business are misinterpreted. This can be due to various different factors such as the physical,psychological and cultural barriers that are constantly making communication difficult in business. These problems can usually be combated if the correct steps are taken. Communication barriers are the largest problems that business face today whilst trying to communicate effectively. Language is a major physical barrier that companies face. During recent years we have seen more and more businesses going global such as Virgin and Dyson. This means that at some stage they have dealings with clients that speak a different language this is where problems tend to occur. For example there are words in some languages that could mean something completely different in English. This can lead to mistakes like wrong orders being made or meetings being arranged for different dates. There are ways to solve these problems by using modern day technology. ...read more.

Middle

High noise level is also a physical barrier to communication. This is a problem commonly experienced by people who work on a building site. Where the noise level is usually at high volume. This can lead to the misinterpretation of commands given by team leaders on the site. These problems are usually overcome with the workers communicating non-verbally and using body language like hand gestures to get a message across. In many organisations it is very common for messages to travel through what is known as the grapevine. The grapevine is where messages travel through an organisation informally. The problem with this is that by the time the message travels all the way through a company it has usually been misinterpreted along the way. This means that the original version can be very different from the end product and this is how rumours can start. The grapevine is always going to exist in companies and will probably never be completely stopped. The best way to overcome the problem of rumours starting on the grapevine is for managers to deliver the relevant messages before the rumours start. ...read more.

Conclusion

Due to the fact that they already have a negative perception of the speaker they may not value what is being said at the speech and therefore the relevant message isn't getting across. Many companies are trying to overcome this problem by given their employees classes that make them aware of their stereotypes. It has been proven that if people are made aware pf their stereotypes then there is more chance of stopping them. In every day life businesses are still having problem because of misinterpreted messages. The physical psychological and cultural barriers will always be around to hinder businesses. However we have now seen that there are certain steps that businesses can take to overcome these problems. They can take advantage of modern technology and be able to buy translators that make international communication easy. Or they can always try different methods of communication to get messages across if they are having trouble. Such as where verbal communication is difficult because of noise levels people can use body language to get the relevant message across. ...read more.

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