Communication within organisations

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In organisation the employees communicate in different ways, every single day. They have talk in meetings, have group discussions and negotiate over the telephone, they write memos, emails, draft letters, reports, and sending faxes in emergencies. The organisation gives out the advertisement in TV, posters, in store advert and many more count as communication,

Communication is most important base for develop the business, the communication with other department give the right idea of where is business is, this kind of meeting need to held most often in organisation like SPACE, a medium organisation like that have to keep up to date with it's different departments.

Communication in business can be both formal informal. When employees are doing their jobs communication will be formal and concerned with work. Theses including meeting, telephones conversations writing memos and reports. When they stop for a chat with colleagues they communications are informal.

Formal Communication:

Formal communication was designed primarily as a means of controlling agency activities and personnel through the circulation of authoritative policies and procedures stating what was to be done when, where, how, and by whom. Formal communication has always been considered the "regular" system (or "channels") of communication within organizations. It is impersonal (station to station), official, and, in most cases, written.

Purposes: The purposes of formal communication are to command, to instruct, and to finalize matters through the application of regulations.

Advantages of formal communication: Proponents of formal communication argue that:

* Because formal communication is official, it is more binding and thus more likely to be obeyed.

* Formal communication saves time and effort that would otherwise be consumed in informal talks, in discussions, and perhaps in arguments.

* Formal communication avoids the embarrassment of face-to-face contact between the parties when the subject of communication is sensitive or painful.

Disadvantages of formal communication: Formal communication has also been widely criticized on the following bases:
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* It is too rigid, in that it limits information within the department to that sanctioned by the chief or supervisor.

* It fails, in most cases, to identify the reasons behind the message; and this lack of explanation can be very frustrating to the recipient.

* It is costly in terms of secretarial effort, reproduction costs, and delivery time.

Informal Communication: Informal communication is based on the realization that an agency cannot be effective without personal interaction among workers and their voluntary support of organization goals. Informal communication is personal, unofficial, ...

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