Employee attributes and their value

the business. Personal CreativityCreativity will allow the employee to contribute to the company’s efficiency. Creative people find excellent answers to the company’s problems. It furthers the company’s reputation and also gives them a competitive edge. Artists, Graphic designers and web designers have creative attributes whereby their products such as web design could help a company’s image. UniversalIndependenceThis attribute saves the employer’s time and this will in turn save the company’s time and money. Employees who have this attribute will digest information very quickly and get on with their job with minimal fuss. This attribute is more useful with a smaller company such as IT services. Their employees have a bigger workload shared by a smaller number of employees.  An employee who is lazier than the others will hold back the progress of the company. There is only 1 financial manager in IT services. He has to deal with the financial matters himself and get the job done.  PersonalDeterminationThis attribute is particularly valuable to employers whereby the employee will stop at nothing to get a job done or find a solution. For example, the 3 sales persons who work for IT services will have to persist with customers and capture a deal. Making a sale is very much down to determination.  UniversalSelf MotivationIf an employee was self motivated, they wouldn’t need any one else to push them to do the job faster or more effectively. The job could be boring or difficult but people who are self motivated naturally work hard and deliver results. In IT services, people like financial managers and HR managers have particularly important jobs. They have to do their jobs properly and on time. A HR manager has to see to it that employees get paid properly and if he doesn’t do his job properly, the work place wouldn’t function. Employees will not be satisfied and it will result in poor work morale or worse, resignations. PersonalLeadershipEvery workplace needs a leader to take charge and guide other employees. A person with leadership qualities is a good man manager and a good motivator. It will generate a better work rate at work ultimately resulting in more money. Leaders are very Job relatedProblem solvingIf employees can find solutions it will save the company time and prevent any delays in relation to customers. Many jobs especially technical jobs have problem solving attributes because companies need efficient answers to problems quickly.  UniversalConfidence Confidence is an important attribute when employees are dealing with customers. If they don’t come across as confident, customers will not think that the product the employee is selling is good enough.  They can also deal with customers better. Job relatedTechnical knowledgeCertain jobs require a very thorough understanding of that field. For example, a lab technician will need a very good knowledge in science. An IT technician should be very able in computing and dealing with it’s problems. PersonalDependableThis attribute separates an employee because employers want people to contribute to the company’s growth and longevity. People with high dependability get things done, are never absent and are very punctual. If people aren’t dependable they are a liability that is costing the company money. PersonalReliability Employees who are reliable are similar to employees who are dependable. They are consistent in their work and will hand in work on time. This attribute is highly regarded because its reliability saves time and money.  UniversalWorking procedures including health and safetyHealth and safety procedures are important as it contributes to the safety of themselves, other employees and the equipment. Understanding them would result in a far safer environment. In an IT environment, eating and working would be strictly prohibited as food could damage equipment. UniversalNumeric skillsEvery job will have some sort of numeracy in it. Employees will be expected to count, to measure and do simple mathematics. In jobs relating to mathematics such as accountants, employees will be expected to have an advanced knowledge of Maths. UniversalVerbal and communication skillsThis attribute is related to confidence. To be able to get across their ideas as best as possible is an important skill. Employees in call centres have to be clear and concise when they contact customers. Customer care advisors have to write with a professional but caring tone when writing letters to customers. This enhances the company’s reputation. UniversalTolerant We live in a diverse, multi cultural society where race, religion, age, creed and sexuality must be respected. Employees have to be sensitive to their co-workers feelings and any misplaced comment may offend others. Intolerance would lead to a very hostile workplace and employers want people who can respect one another. PersonalIntegrityEmployers would want to know the truth in everything as lying would not get the company anywhere. They would want people to give them the truth and not false statements.  Lying would distort how well a project is going. Lying is not welcome in the workplace as it ultimate doesn’t end well.   IT Technician JobPersonalJob relatedIT TechnicianReliability,  creativity,Planning and organising, Verbal and communication skills Technical knowledge, problem solving, Team working, HR ManagerVerbal and communication skills,LeadershipNumeric Skills, Planning and organising, Marketing ManagerSelf motivated, Planning and organisingCreativity, analytical skillsFinancial Manager Integrity, DependabilityIndependence, Numeric skillsDelivery PersonVerbal and communication skills, dependability Reliable, excellent driving skills, punctuality(timekeeping)Sales ManagerSelf motivated, Verbal and communication skillsLeadership, Man manager, tolerantSales peopleConfidence, Determination, Verbal and communication skillsTeam working, improvisational skills The personal attributes required by a sales person would be characteristics like confidence, integrity, determination, dependability and improvisational skills. A sales person would need confidence because they’d be in direct contact with people. They need determination to make a sale if a client is being reluctant. In addition to this, they need to be dependable as they are relied upon to make a sale. Also, improvisational skills might come in handy if anything goes wrong with a client. A sales person needs to have integrity as well because lying will not On the hand the attributes required by an IT technician might be slightly different. They would have personal traits like reliability, creativity, problem solving, planning and organising, verbal and communication skills, technical knowledge, and working as a team.