The forth-possible solution I could undertake is a generic software package. I am confident that a generic software package database package could be a dependable solution.
A Database is an electronic filing system that is organised into a collection of data.
A Database Management System can provide facilities to co-ordinate data in a flexible manner. This is a cheaper method and is readily available. A database can add, modify or delete from the database. Questions or queries can be asked about the data stored. A database can also produce reports that review selected information stored in the database.
The reason for me choosing a database is because it will allow Mr Parker to set up a relational database, which holds the data on tables (such as what was repaired) and
these tables could be linked together by common fields such as the customer reference number, which is a unique identification. This link relates data together and provides a flexible way of handling data. The tables will be self contained so new tables can be added and the structure of the database can be easily modified if Mr Parker requires any new information to be put into the database. The link of common fields allow data from different tables to be easily combined so that reports and searches identified later, these can be created by a member of the team as and when required.
I have researched into different types of database management systems.
Microsoft Access version 2002 XP would offer a first time database user support for managing and analysing data to create a sophisticated database. The new Microsoft access has many new features that will help Mr Parker to have a more sufficient system.
The computer program Microsoft Access has the ability to relate tables with common fields; it can allow three different possible degrees of relationship between the tables.
Access also allows the user to customise the menus and forms these can be guided by wizards. Access automatically builds an index for a table using a key field. Validations and verifications can be inputted. Complex AND/OR queries can be performed these are multiple criteria’s to find records.
Access can enable the user to create their own data entry forms this can make data entry and editing easier. Access can allow the user to create their own form of output; these are reports and can me modified to the user requirements. Charts can be created from output of quires. Access can create macros or command buttons that perform one or more actions; these can be in within the forms. A new data access page designer enables user to design their data access page more effectively through multi select support through the keyboard and mouse to apply sizing and spacing. An improved auto sum makes it easier then ever to create totals.
A subform improves scrolling making it easier for an amateur such as Mr Parker to navigate through the database. As some of the team have difficulties understanding some handwriting and spellings Access XP now has a spell checker. Moreover, Access provides new shortcut keys that will help conduct task quickly and easily. Levels of access into the software can be created; the user can produce their own interface.
Access can integrate with other Microsoft Software to perform other task such as mail merging, and creating formal letters in Microsoft Word. Microsoft Access is a smarter way of working with a computer.
www.microsoft.com
Lotus Approach is relational database software and is designed to manage, analyze, and report business information. Lotus approach has an interface rich in feature to maximise productivity within a database to meet the user’s requirements. Approach extends the ability to simple creation of accurate reports. A dialog editor makes it easy to create custom dialog boxes and has the traditional controls: list boxes, radio buttons, images and check boxes. Queries allow for named finds on calculated fields and more flexible “if” queries. Lotus has an action bar for frequently used commands to reduce time and learning. Info box lets users easily apply fonts, colour, macros, field order, check boxes and radio buttons for a consistent fashion. A finder assistant wizard lets the user create and store complex queries with step by step assistance. Quickly find top or lowest values, unique records, duplicates and more. Power click report writer allows the user to create professional reports designing them accurately by seeing how data will appear in print modes. Crosstabs queries can be used to perform sophisticated data analysis. Charts to present data can also be created in Approach.
www.Lotus.com
The Corel Paradox 9 is database that is designed for new users, experts and developers. Paradox 9 is an easy to use powerful relation database; it can allow amateur users to get started quickly with easy to use templates and online tutorial. Paradox 9 allows data to be shared across applications such as outside applications like Microsoft word and excel. Advanced Customisation of forms and reports to suit the users needs backed up by the use of specified toolbars. Paradox 9 enables the user to publish, retrieve and manage data on the web, and can redesign table structures to ease usability. Corel have still the traditional reports and charts to represent data.
www.Corel.com
Dipen Shah Beauchamp College