ICT Solutions for people with Special Needs.

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ICT Solutions for people with Special Needs

Introduction

It is critical that the introduction of new technology does not further restrict access to materials among groups already disadvantaged through disability. My Coursework will offer guidance on how to maximize accessibility and will present guidance in relation to the needs of three different groups in turn - those with Dyslexia, Visual Disability/Impairment and Physical Impairment/Having limited use of limbs.

Background

My Coursework will give me the opportunity to investigate the provision of ICT software and hardware, dedicated to people with special needs, and to assess whether this equipment has improved the quality of life of users with special needs.

I will be investigating into the following three specific groups of special needs:

* Having a language difficulty - Dyslexia

* Visual Disability / Impairment

* Physical Impairment / Having limited use of limbs.

First, I must establish the precise meaning of these individual Special Needs, and the differences between. These are shown below:

What is Dyslexia?

The word dyslexia comes from Greek and means 'difficulty with words'. Today, dyslexia describes a condition in which people have specific difficulties with reading, writing and spelling. It includes similar problems with number work and recognising symbols, such as musical notes or mathematical signs. Dyslexia can cause clumsiness, poor concentration and memory problems.

* Dyslexia causes difficulties in learning to read, write and spell. Short-term memory, mathematics, concentration, personal organisation and sequencing may also be affected.

* Dyslexia usually arises from a weakness in the processing of language-based information. Biological in origin, it tends to run in families, but environmental factors also contribute.

* Dyslexia can occur at any level of intellectual ability. It is not the result of poor motivation, emotional disturbance, sensory impairment or lack of opportunities, but it may occur alongside any of these.

* The effects of dyslexia can be largely overcome by skilled specialist teaching and the use of compensatory strategies

Dyslexia affects people from all backgrounds, races and ages. It is not a disease and cannot be passed from one child to another. It is believed that dyslexia is a condition, which is most often, passes down from parent to child. Everybody's brain is unique, but research has shown that the brains of people with dyslexia seem to use different pathways to organise information. The severity of symptoms will vary from person to person. The difficulties caused by dyslexia can cause great anxiety and upset. Dyslexia is not something you grow out of, but there are techniques, which can be learnt to help cope with the problems.

What is Visual Disability / Impairment?

There are a minority of people whom can see nothing at all, but most of the people called blind can see a little (this is known as visual impairment). People with poor vision are called partially sighted. Many people are short sighted or long sighted. Most kinds of blindness are more likely to affect people as they grow old, but a disease or an accident can harm eyes at any time. Now and then children are born blind or with very poor sight.

If any part of the eye is damaged, it can cause blindness and is considered to be a visual impairment. Blind people have difficulty in seeing and some people are not able to see at all. When someone is blind, he or she may need some extra help to live his or her everyday lives.

What is Physical Impairment / having limited use of limbs?

There are many types and degrees of Physical Impairment. Perception, muscle control, and strength can be generally reduced as with some elderly people or more specifically with amputees or the blind. I will be concentrating on the users who have limited use of their limbs.

There are also variations in aids such as a cane or wheelchair used to reduce the handicapping effect. Even with these wide variations, some characteristics are generally applicable to all disabilities. For example, reduction in the ability to react quickly creates a greater potential for accidents, especially falls, and reduced adaptability makes equipment difficult to use.

The number of people who are disabled is unknown. Estimates range from less than 1 per cent to more than 20 per cent, depending on how 'Physical Impairment' is defined. For many of them, new computer technology can dramatically improve their quality of life, their ability to communicate and their opportunities for independence and employment.

The definition of disability

The Disability Discrimination Act defines a disabled person as someone with "a physical or mental impairment, which has a substantial and long-term adverse effect on his/her ability to carry out normal day-to-day activities."

So, for the purpose of my Coursework, I will not class Dyslexic users as a disabled person because the majority of dyslexic students are not affected so much to the extent whereby a substantial and long-term adverse effect is experienced on his/her ability to carry out common routine activities. However, I will choose to distinguish Dyslexic users as people with learning difficulties. I will include both my other users to be included under the definition of a disability. (Visually and physically impaired users) Sensory impairments are regarded as physical impairments and Visual impairments are therefore covered.

Legislation that may affect my chosen users (& affects the requirements for support for people with special needs e.g. the workplace)

(E3 & A2)

I have already identified the differences between special needs, and now I will consider how each user's access to information and how legislation affects the requirements for support for people with special needs. I will then make conclusions about the affects of legislation on people with special needs and the requirements it makes on organisations and individuals involved in supporting them.

When researching for information regarding legislation I have discovered that I will need to put my focus upon the meaning of 'disability', as shown from above.

Disability in the UK

Facts and figures

* There are approximately 8.7million disabled people in the UK covered by the Disability Discrimination Act, which represents around 15 per cent of the population

* Some 70 per cent of economically active disabled people became disabled during their working lives

* Over 5.2 million disabled people are of working age which represents 18 per cent of the working population

* However, only 42 per cent of disabled people of working age are in employment compared to 81 per cent of non-disabled people of working age

* Disabled people are over six times as likely as non-disabled people to be out of work and claiming benefits. Of the 2.4 million disabled people on state benefits and not in work nearly a million would like to work

* Fewer than 5 per cent of disabled people use wheelchairs

* By the year 2010, 40 per cent of the UK population will be over 45 - the age at which the incidence of disability begins to increase significantly

* One in every four customers wither had a disability or has a close relative or friend who is disabled

* The estimated a annual purchasing power of people with disabilities is £40-£50 billion

Statistics from the ONS, NCSR, RADAR, EFD

There are many pieces of legislation, which relate to the provision of support for people with special needs.

I will show the detail of the legislation. I have learnt how legislation affects the requirements for support of people with specific needs (e.g. the workplace) and what requirements it makes of organisations and individuals involved in supporting people with special needs.

Dyslexic Users

As mentioned above that I will not included Dyslexic users under the definition of what a disability is but I will classify Dyslexia as a Special Need, so therefore, less Legislation will affect a dyslexic user.

However, there are legislation and parts of legislation as well as laws which will affect dyslexic users as displayed below:

Anti-discrimination laws which extend to the net

UK legislation may help tackle discrimination against people with disabilities and Special Needs by web site designers, according to a paper published in August 2001 in Warwick University Law School's Journal of Information, Law and Technology.

Carers Act 1995

The Carers (Recognition and Services) Act 1995 provides for the assessment of the needs of carers and for the provision of services to them by Social Services. The Act seeks to amend the law regarding the definition of "private carer" to ensure that young carers under the age of 18 and people caring for children with special needs are also included in the legislation.

Equal Opportunities policies (& Conclusions about the affects of legislation on dyslexic users and the requirements it makes on organisations and individuals involved in supporting them)

Organisations should recognise the benefits in providing a working environment in which everyone feels valued, respected and able to contribute to the success of the business, and to employing a workforce that recognises the diversity of their colleagues, and their potential colleagues.

It should be ensured that: -

* All job applicants and colleagues are treated fairly and without unlawful discrimination on the grounds of colour, race, nationality, gender, sexual orientation, age, religion, political beliefs, trade union membership or non-membership, disability, marital status or any other irrelevant factors.

* Everyone works in an environment free from harassment. Action should be taken against anyone found to be putting this at risk.

* All people in positions of responsibility should recognise the accountability that they have for the fair treatment of existing and potential employee's and should be held accountable for meeting this responsibility.

* Businesses should approach to ensuring equality of opportunity and the benefits of diversity are understood by all employees

* All those involved in recruitment, selection or assessment of colleagues or job applicants are given appropriate training in equality and diversity policy.

* Employers are able to recognise their responsibility in showing respect to their employees and contribute positively to an environment where everyone has the same chance to develop and progress within an organisation

* The equality and diversity policy should be constantly monitored to ensure that it is working effectively.

Conclusions about the affects of legislation on dyslexic users and the requirements it makes on organisations and individuals involved in supporting them

Anti-discrimination laws which extend to the net (Conclusions)

Organisations should make that all dyslexic users are not at a disadvantage when accessing or viewing any of the content shown on the Website. Organisations should consider colour of background, text size, font, animations, sounds, etc, to make the dyslexic user's time at the Website more enjoyable, interesting and easy to use.

Carers Act 1995 (Conclusions)

An assessment will be undertaken by the dyslexic users to distinguish whether or not the user is able to require the needs of carers and for the provision of services to them by Social Services.

If needed a carer will be provided at all times including if help is required at the workforce.

This will ensure that young carers under the age of 18 and people caring for children with special needs are also included in the legislation.

Equal Opportunities policies (as mentioned above) - Conclusions

Visually impaired Users

I have decided to include Visually impaired users under the definition of disability, and therefore will be affected by the following legislation:

Anti-discrimination laws which extend to the net

UK legislation may help tackle discrimination against people with disabilities by web site designers.

Chronically Sick and Disabled Persons Act (CSDPA) 1970

The Chronically Sick and Disabled Persons Act imposes a duty on the County Council to find out the number of people who require services and to publish information about available services. It would give Visually impaired people the right to complain to the Secretary of State for Health if they feel their Local Authority has not fulfilled its duty towards them. The help that the Local Authority is obliged to provide cover in many areas including practical help in the home and the workplace, radio and/or television and help to use the local library, help to take advantage of educational facilities (including transport), adaptations or special equipment needs in the home or workplace to help with convenience or for safety, holidays, meals and telephone (and special equipment to use it if needed). Any provision of resources is dependent upon assessment of need.

Disability Discrimination Act 1995

The Disability Discrimination Act 1995 introduces rights for Visually impaired people in the areas of employment; getting goods and services; buying or renting property and access to goods and services.

It would give people with visual impairments new rights in three main areas:

. Employment

2. Access to goods, facilities and services

3. The management, buying or renting property.

Discrimination occurs when, for a reason related to his or her disability, a person is treated less favourably than other people and this treatment cannot be justified. The act also set up the National Disability Council to advise the government on discrimination against people with disabilities.

Disabled Persons Act 1986

The Disabled Persons Act 1986 strengthens the provisions of the Chronically Sick and Disabled Persons Act 1970 and requires Local Authorities to meet the various needs of disabled people. Services include: - Help in the home; recreational facilities outside the home; assistance with transport to such facilities; provision of aids and adaptations; holidays, meals, telephones etc. Local authorities have a duty to assess needs but, at present, there is no duty to provide a service.

Disability Rights Commission Act 1999

The main duties of the DRC will be to eliminate discrimination against disabled people; promote equal opportunities for disabled people; take appropriate steps with a view to encouraging good practice in the treatment of disabled persons; and advise the Government on the operation of the Disability Discrimination Act 1995 and the Disability Rights Commission.

Equal Opportunities policies (& Conclusions about the affects of legislation on visually impaired users and the requirements it makes on organisations and individuals involved in supporting them)

Organisations should recognise the benefits in providing a working environment in which everyone feels valued, respected and able to contribute to the success of the business, and to employing a workforce that recognises the diversity of their colleagues, and their potential colleagues.
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It should be ensured that: -

* All job applicants and colleagues are treated fairly and without unlawful discrimination on the grounds of colour, race, nationality, gender, sexual orientation, age, religion, political beliefs, trade union membership or non-membership, disability, marital status or any other irrelevant factors.

* Everyone works in an environment free from harassment. Action should be taken against anyone found to be putting this at risk.

* All people in positions of responsibility should recognise the accountability that they have for the fair treatment of existing and potential employee's and should be ...

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