REVIEW OF FOOD & BEVERAGE SYSTEMS

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REVIEW OF FOOD & BEVERAGE SYSTEMS

CHOICE OF FOOD PRODUCTION SYSTEMS

There are many different business types in the hospitality field, including hotels, restaurants, in-flight catering, outside catering, industrial catering and institutional catering. There are examples of each of these organizations that are run by both, either the private or public sectors. Depending on the organization and who it supplies there will be many different ways and styles of preparing foods. In order to gain a good knowledge of something it is vitally important that it is observed closely in all its aspects. Bearing this in mind, different sectors and institutions have been chosen to be studied, in order that an in depth investigation into them will yield good comparisons of the similarities and differences in the typical running of these institutions.

Firstly, selecting the in-flight catering sector it has been chosen to study Karins Catering, which is a company that caters sandwiches for airline companies. as well as being an industrial catering institution, Karins catering is one such established company that has via its good quality sandwiches, and strong attention to health and hygiene developed (which will be discussed in detail later) a good name in the catering sector, that is continuously increasing.  Karins' customers include British Airways, Pakistan International Airways, Britannia Airways and Easy Jet. These companies have an international standard, and consequently the investigation will allow a good study of how Karins achieves the high standards required to keep such companies in its clientele. Since Karins' food production and supply systems use the latest equipment, it can be seen to what extent hi-tech equipment assists in allowing Karins to maintain its standard of catering.  A final reason for choosing this company is because it is a large company so it can be observed how effective the communication between the departments of the business is, since effective communication will be vital in maintaining such a large company’s service systems.

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In order to analyze different food production systems the second company chosen has been from the public sector (to allow good comparisons), the company is NHS Goscote Hospital. The catering department in this hospital serves not only Gascote Hospital but also supplies chilled food to another hospital, Mannar Hospital. Since Gascote supplies fewer businesses than Karins, it can be seen how communication and production systems will consequently vary. Another reason for choosing Gascote Hospital is that articles in local newspapers have commended the hospital for its menu choice, quality of food and service level, consequently it will be comparable ...

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