Role of different departments at Bedrooms4U, personnel involved. Main processes carried out by Bedrooms4U,inputs, the processing and calculations, and the outputs involved.

Types of customers:

-Public, Hotels,

-House Builders 

Types of suppliers: 

-The company supplies the above in a large range of colours and sizes the finishes and styles are manufactored in the companys factory.

 -Stocks of handles, clothes rails and other internal fittings, such as shoe racks, are stored in the warehouse. Carpets and curtains are always ordered directly from the manufacturer itself.

Information passed between customers:

-Administration assistance would send the final printed design and two quotations to the customers. They also tell the customers if there is anything that need to be ordered in and what is in stock and out of stock.

Information passed between suppliers: 

-Bed roms 4U would send information to the suppliers about the quantity needed, type of product, the size of the bedroom, the colour and the make of the product, Also whether in stock or not.

[3] Main processes carried out by Bedrooms4U,inputs, the processing and calculations, and the outputs involved.

 [4] ICT systems used in Bedrooms4U

ICT systems in the head office:

• All the computers are connected in a LAN with a single server. [hardware]
• Router provides broadband internet connection to all workstations [hardware]
• Each member of head office has a workstation on their desk . [hardware]
• There is at least one networked laser printer in each department. [hardware and output device]
• All the standard office and SOP software is stored on the server. [Software]

ICT systems in the showrooms:

• Each salesperson has a high specification laptop[hardware]
• These have a despoke design package installed on them  [Software]
• Each showroom has its own LAN local are connection  [hardware]
•  And a docking station  [hardware]
• standard keyboard and mouse [hardware], [Input Device]
• 19” Flat Screen [hardware output device]
• Each of the administration assistant have a desktop computer  [hardware]
• Access to standard office software such as micro soft word [Software]
• networked colour laser printer  [hardware output device]
• All workstations have broadband internet access  [hardware]

ICT systems in the warehouse:

• stand-alone computer  [hardware]
• barcode reader  [hardware], [Input Device]
• Laser Printer  [hardware output device]
• The only software on this computer is the database of stock currently held in the warehouse [Software]

Advantages

-Specialised SOP s/w produced info they want.
- Data has accesses rights on a server (not every one can see certain data).

Disadvantages

-Poor communication within the three job functions.
-if server is down all computers are all down.

[5] Impact of the increased use of ICT on the working practices of Bedrooms4U and on the methods of production used in the factory

[6] How legislation relating to ICT affects Bedrooms4U

Data Protection Act (1998)

• Aimed at protecting the rights of the individuals privacy.
• If an organisation holds data of a certain individuals it must register under the act.
• Personal Data should :

-be processed fairly and lawfullyand correctly.

-be held only for registered purpose.

               -not be disclosed in anyway other than lawfully and within the registered purpose.

-be adequate and relevant and not excessive for the required purpose.

-accurate and kept up-to-date. (Changes can be made if needed)

-not be kept for longer than is necessary.

• Data must be processed in accordance with the rights of the data subjects.
• There shoudl be the correct security measures and must not  be taken against unauthorised access.
• Individuals should be informed about the data stored and should be entitled to have access to it and be able to correct errors.
• Personal data cannot be transferred to countries outside the European Union unless the country provides an adequate level of protection

Copyright, Design and Patters Act (1980)  (patents act)

• This act protects software developers from having their software copied and pirated.
• A software review should be carried out by an organisation to ensure all its software is legal
• Before this act came into action it was not possible to prosecute a 'hacker'. The act created 3 new offences.
• Unauthorised access to computer material (viewing data which you are not authorised (to see).
• Unauthorised access with intent to commit or facilitate commission of further offences (hacking).
• Unauthorised modification of computer material.

Computer Misuse Act (1980)

• Before this act it was not possible to prosecute a 'hacker'. The act created 3 new offences.
• Unauthorised access to computer material (viewing data which you are not authorised to see).
• Unauthorised access with intent to commit or facilitate commission of further offences (hacking).
• Unauthorised modification of computer material

Health and Safety at Work Act (1974)

• Both employers and employees are made to have the relevant Health and Safety provisions, which are designed to provide a safe and healthy working environment.
• Risk of fire or electrocution

Electrical sockets should not be overloaded because they can overheat [start fire]

Electrical equipment should be safety tested at least once a year [ to prevent a fire and also death]

Fire extinguishers should be available, including specialist ones to deal with electrical fires

Fire exits should be clearly marked and free from clutter

• Equipment and the environment

There should be the right space around desks so that people can move freely.

Bags and obstacles should be stored out of the way so that people can't trip over them

Desks should be strong enough to support computers and equipment

Heating and ventilation should be suitable for the working environment

• Food and drink should not be consumed at the computer because spillages could result in shorting of the electrical components

Crumbs lodged under the keyboard can cause individual keys to be difficult to press

Crumbs in and around the keyboard are unhygienic and could encourage vermin

• The law states that an employer must:

Provide;

-tilt able screens

-anti-glare screen filters

-adjustable chairs

-foot supports

Make;

-sure lighting is suitable

- sure there is sufficient space for people to work

- employees how to use work stations correctly

ensure employees have sufficient breaks

pay for regular eye sight tests for anyone who needs prescription glasses in order to use the computer.

• Equipment and peripherals must be ergonomically designed

Electronic Communications Act (2000)

• The Electronic Communications Act has two main parts: The first regulates the provision of cryptographic services in the UK. The second confirms the legal status of electronic signatures.
• Cryptography and electronic signatures are important for electronic transactions.
• The Act also gives the Government power to update existing legislation to say that transactions or contracts no longer have to be done in writing.  Instead they could in an electronic format.
• Businesses and individuals engaging in e-commerce can feel secure that their transactions are safe and secure.
• Businesses and individuals can feel secure that documents or contracts signed with an electronic signature are as legally binding as those signed by hand.
• Even though this Act means that digital signatures have been legally binding for many years, most people have never heard of them or are still suspicious about their use. It is likely to take many years before their use becomes acceptable and commonplace.
• Areas such as conveyancing (buying a house) and writing a will are viewed by the public to be so important that it is unlikely that digital signatures will be introduced for quite a long time.
• Many people still distrust the security of digital signatures. The very first official digital signature used after passing the Act was 'hijacked' within 24 hours of its creation.