This assignment consists of having an interview with Mrs.Atwell and asking her all the relevant questions to do with her job in Carlton Bolling College.

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INTERVIEW WITH MRS.ATWELL

     This assignment consists of having an interview with Mrs.Atwell and asking her all the relevant questions to do with her job in Carlton Bolling College. On the 4th March we (the class as a whole) had a chance to interview Mrs.Atwell. Mrs.Atwell’s job title is a Work Experience Administrator for 6th form and year 10. Her job is to arrange placements for students.

     The 6th form courses include GNVQ business studies, health and social care, science and ICT. Al these students are placed by Mrs.Atwell in one of the organisations on the database of her computer. Here are the main types of communications that Mrs.Atwell uses in a day-to-day basis: -

E-Mails

E-Mails can be used internally and externally. It is a simple method of transmitting messages electronically. The benefits of using E-Mail are: -

  • Documents that are produced on the computer can be sent via E-Mail to another person across the world
  • E-Mails can be sent when ever at the sender’s convenience and can be read by the recipient at any time.
  • They can be sent to as many people as you wish
  • E-Mails can only be accessed by the User’s ID and password

Disadvantages

  • System could crash
  • Server can be busy
  • Wrong E-mail address can be put in

 

     Mrs.Atwell uses E-Mails regularly to contact the Work Experience unit, who handle many placement bookings for her. She can find the updates situation quickly and efficiently.

        

        Letters

     Mrs.Atwell job is to contact businesses f they could take on Carlton Bolling students for Work Experience. In the letters Mrs.Atwell mentions all the skills the student has. Sending letters and receiving them are done externally. 

Advantages

  • Has formal authority
  • Can include pictures and colours to aid understanding/emphasis
  • Can be copied for people and then retained for future reference
  • If bad news occurs it can create a “distance” for difficult communication

Disadvantages

  • Letters could be lost in the post
  • Letters can be rejected by the organisations
  • Can take time writing
  • Will be spoiled by poor usage of language spelling and punctuation

Memos (Memorandum)

     A memo is a short description of confirmation of information. It is used within an organisation and is used internally. Mrs.Atwell uses memos to send information about, if the student has got the placement or not. Memos are not laid out in letterform but in a short brief description.

                Advantages

  • Can be written as a brief description
  • Has formal authority
  • Can be passed on quickly
  • Copied for future reference

Disadvantages

  • Will be spoiled by poor usage of language spelling and punctuation
  • Sometimes delivery may take time
  • Information may be inaccurate e.g. time, date

Face to Face

     As part of Mrs.Atwell’s job title, she has to interview students and talk to the employers about Work Experience. Face to face communication is done either externally or internally.  

                Advantages

  • Information can be provided quickly
  • Feedback is immediate response
  • Body language (facial expressions, gestures)
  • Can get someone attention easily

Disadvantages

  • Long or complex messages are easily forgotten
  • Information should be clear and unambiguous
  • The recipient should hear the message without distortion

Telephone

     Mrs.Atwell enquires about Work Experience placements and arranges interviews for students. She also contacts year heads and form tutors to let them know that the students progress. This is done internally and externally.

                Advantages

  • Relatively cheap for local calls
  • A rapid response can be obtained
  • Voice can be used for emphasis or to show feeling

Disadvantages

  • Message should be clear for the recipient
  • External factors may distract the listener

Fax

     Fax machines are cheap and easy to run. They are connected to the telephone line. Documents can be sent quickly and reliably. The machine can be programmed to preface each message with a letterhead of an organisation. Faxes are more commonly used than emails. In a fax message, photographs and maps can be sent.

Join now!

     Mrs.Atwell uses fax to confirm that interviews have been arranged by the organisation. There will be a copy of each fax sent. Faxes can be sent over long distances.

                Advantages

  • Has formal authority
  • Can be copied for people
  • Can be studies a leisure
  • Cam include pictures

Disadvantages

  • Paper could get jammed n the machine
  • Ink could run out when important messages are coming through
  • Sometimes the document may take time to produce

Roles and Responsibilities

                                Mrs.Atwell’s day-to-day reminders are kept in a yearly diary. In this diary ...

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