Outline how consumers are protected in contracts for the sale of goods, identifying relevant express and implied terms in the contract. Refer to two relevant statutes

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National Diploma Business

Unit 21: Aspects of Contract and Business Law

Pass 3

Outline how consumers are protected in contracts for the sale of goods, identifying relevant express and implied terms in the contract. Refer to two relevant statutes

Sales of Goods Act 1979

Under the Sale of Goods Act 1979 traders must sell goods that are as described and of satisfactory quality. If consumers discover that products do not meet these requirements they can reject them and ask for their money back providing they do so quickly. On the other hand, they can ask for the item to be replaced, repaired or try to claim compensation.

Implied Terms

To comply with this act the business has to make sure they have a title, description, fitness and satisfactory quality. This are the implied terms of the contract which are in section 12 to 15 of the act.

Title – In section 12 of the act, it explains that in order to sell a product, the seller must have the legal right of ownership. This means that a seller cannot sell a product that does not belong to them and if they attempt to do so, they will be in breach of contract

Description – Before making a purchase, the buyer should be given adequate information on the product up for sale. This information ranges from the weight, quantity, size and if it is a food product; the ingredients. If the seller fails to provide relevant or adequate information, the buyer has a right to reject the products as this counts as a breach of contract.

Fit for purpose and of a satisfactory quality

The goods for sale should correspond to the description provided and must be of a satisfactory quality. This means that it should be in a safe, fully functional working condition and fit for the use that it is intended.

Sample    

When large amounts of an item are being purchased (in bulk), it is not possible for the buyer to check each and every single item to ensure that it matches the description. Therefore, when the seller supplies a sample, it should match the rest of the stock in quality and description. The buyer still has the right to compare the sample with the rest of the stock to ensure they match.

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Pass (P4)

Supply of Goods and Services Act 1982

The Supply of Goods and Services Act 1982 require traders to provide services to a proper standard of workmanship. Furthermore, if a definite completion date or a price has not been fixed then the work must be completed within a reasonable time and for a reasonable charge.

Implied Terms for the Supply of Goods and Services, Work and Material

Work must be carried out using materials of a satisfactory standard and the service should be carried out that service with reasonable care and ...

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