Next I wanted to know how much exactly had ICT changed her working life I asked if it had and she answered ‘after a long time I have started to enjoy using the computer and I find it very useful At work
Health and safety is a crucial part of a working place and regulations must be taken seriously so I asked ‘how do you solve problems to do with health and safety? Are there any issues you feel strongly about and feel something should be done?’ she replied ‘I believe health and safety is very important and my workplace feels the same and are keen to address and problems’.
I then wanted to know ‘if any health and safety issues affected her personally on an everyday basis and what was done about them?’ she replied ‘ no I don’t have any they affect me on a day to day basis’
Next I wanted to know how ICT helped her at home if it did at all. I wanted to know how often a computer was used for and how frequently if one was owned. I asked ‘do you have a computer at home? Do you use it frequently? What do you use it for? And how long do you use it each night on average? My mum answered ’I do have a family computer at home and my own laptop however I rarely use them at home because I have too many family commitments’.
I then wanted to find out about communication using ICT at home and/ or work? I got the answer ‘ yes I use email at work frequently because its easy to use and very fast, also its expected you use it. I was also interested if email was used to send work done at home to the office.’ No I don’t do that’
The internet is now a huge part of everyday life however there are still many problems and concerns with it. I wanted to know if a monthly deal was used for a cable modem or a simple pay through the phone line was used to connect them if they had the internet. My mum answered ‘we have a cable modem that we pay for monthly’
Commerce on the internet is increasing greatly and more and more shops are getting an online shop. People still feel edgy about giving details to a computer and feel it is unsafe. Online banking is also available now. I put all the following suggestions to her and she replied ‘I have read that online shopping can take longer than going to the shop I also prefer to browse and look at the objects themselves’
Viruses are bad news for computers and cause great problems. I wanted to know if my mum was aware of anti -virus programs and firewalls and if she herself had them to protect her. She replied ‘yes I have a anti-virus and yes I have heard of firewalls but I currently don’t have one.
My conclusions to this report are that my mum has only recently started using computers and doesn’t have an in-depth knowledge of it. She has only recently become confident with using them. She wasn’t sent on a course or given any teaching on how to use them. I feel that with this it would have given her a boost and she would have been for fluent with using them. I feel younger people are pushing computers forward and are teaching older people how to use them and gain benefits from them. Internet shopping is still a problem and my mum is no exception. People still feel un-favourably to internet shopping and feel actually going to the shop is much better. Viruses recently have become publicized a lot and I think most people know about them.