Analysing external influences on marketing strategy.

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E3: Analysing external influences

There are external influences affecting the development of my marketing strategy. These influences are listed below.

The customer

The customer’s buying behaviour affects my marketing strategy for Burn because the customers are the people who will be purchasing and trying the product. If my product is not up to their standards and does not meet their needs then they will not purchase the product Burn.

Buying influences

The customer buying influences are things like studying the products that my target market already purchases and where they purchase them from, using the information that I have gathered in E1 and E2. This will help me when constructing my marketing plan, so that I can achieve my objectives.

Ethical, environmental and social issues also need to be addressed if I want my marketing strategy to develop. Ethical, environmental and social issues are important for the development of my marketing strategy because they indicate who my target market is and what their buying behaviour is.

Ethical issues are the moral/underlying principles that guide most members of the society. Some examples of ethical issues that I will have to look at include:

  • Child labour- what are the views of the people that I am targeting on the use of child labour, and if I do save money by using child labour then will my profit margins be reduced so much to make me use older more experienced people that will cost more money. How will I show people that coca-cola is a respectable company to its workers abroad, they could donate to charities, etc.
  • Employee treatment- I will look at the effect that employing people in 3rd World countries and paying them poorly will have on the sales of my product. I will also have to work if the profit lost would be worth paying more money to the employees or creating more jobs in more economically developed countries, this is so that it doesn’t look like I’m exploiting my workforce. I will have to make sure that workers are being paid the minimum wage that working conditions are safe and the employees are not working over the time limit.
  • Product development- I will make sure that there are no genetically modified chemicals in the drink, because it causes a huge decrease in sales.
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Environmental issues are addressed in regard to the marketing of Burn in an environmentally friendly manner, for example, recyclable packaging and materials that are safe for the environment. My product must be safe enough for the environment and communities to an extent that customers will purchase the product knowing they are doing their part in helping for the environment and that they aren’t damaging the environment.

Social issues must also be addressed accordingly, for example, aligning the product with the actions of particular groups (for example Green Peace and World Aid) so that the consumers can see Burn favourably. ...

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