Roles and Responsibilities of Staff Members at McDonalds.
Part A: Investigating a local business. Task 1 - Choosing a business. The business chosen to investigate is McDonalds, McDonalds is the worlds largest fast food chain with over 58 million customers using the restaurants daily. It has 1231 restaurants in the UK alone which is a total of roughly 48,000 employees in the UK and 1.5 million employees worldwide. McDonalds can be found in 119 countries around the world with more than 31,000 restaurants worldwide. Although it is criticised for being very unhealthy it has tried to change that by adding fruit and vegetables onto the kids menu to encourage children to eat 5 fruit and vegetables a day. McDonalds offers a quick and easy service, there are varieties of ways to order either order at counter and/or then get it delivered to your car, drive through, eat in or take away. At McDonald's restaurants there are lots of facilities along side the food including: toilets, phones and information leaflets. McDonalds has so many customers going to their restaurants everyday because the food is of a cheap price and so is easy for anyone of any income to buy, it is also easy to eat as it does not need any cutlery or plates. It is fast to buy and then to eat as it is intended to be. Another thing is that McDonalds is such a large business that it can afford to have lots of franchises, this means that there is always a McDonalds around
T-Mobile Marketing strategy suggestion
A marketing strategy suggestion for T-Mobile Marketing strategy section Lewis Cuddy My marketing strategy suggestion To account for the modern necessity of e-commerce I would improve the T-Mobile website. The T-Mobile website is already very effective and offers almost everything available in a shop therefore there are only two ways in which I feel improvements can be made; Offering a phone comparison feature would be very useful. This feature would allow customers to compare the functions, specifications and prices of several products at once. When loading one of the 'shop' pages such as pay as you go deals I found the initial page very overpowering. There is a lot of information and graphics on a single page and therefore I would recommend simplifying these pages. I would recommend two new sponsorship deals, one with Manchester United FC and the second with X-Factor. Manchester United FC is not only regarded as the best British football club but they also have the largest fanbase in the world. This would increase sales with Man United fans and the publicity would be immense considering T-Mobile would be branded on every football kit and across the stadium. The Manchester United stadium alone supports over 76,000 people and this combined with viewers of TV coverage add up to an average of 8million viewers. Manchester United is renowned for reaching finals and in most
Health and saftey in enviroment
Health and Safety Survey Survey on Health and safety in a local environment. Health and safety is an extremely important topic which every workplace and organisation must concentrate on, as part of my assignment I carried out a survey in the college canteen to identify all the hazards in that environment and all the risks from each hazard. Corridor Upon walking to the canteen I noticed that the corridors were extremely narrow, only enough space to fit two people walking side by side down there, this was no way enough space to fit a wheelchair person comfortably down with enough room for another person passing. Service users are risk of being injured by others banging into them, wheelchair users running into them, wheelchair users hitting themselves on walls, blind service users being pushed around when walking down the corridor and generally all service users finding it difficult to get down the corridor to the canteen. This hazard could be overcome by simply making the corridor wider; this would allow a wheelchair user and another service user to pass comfortably past each other without being at risk of injuring themselves. Spillage Secondly immediately on entering the canteen I noticed a rather large drink spillage which was right in the path of service users wanting to walk to get food, this is a serious hazard. Service users were at risk of slipping and falling over
Why did the Liberals lose the 1874 election?
Why did the Liberals lose the 1874 election? The reason for the Liberal's 1874 election defeat is a common area of debate amongst historians. Historians often argue that it was the rise of the Conservative Party and Disraeli that caused the Liberals to lose support. Others argue that it was the unpopularity of the vast amount of the Liberal Party's policies that lost them the votes of the masses. In addition to the lack of popular policies, it is often put forward that the growing divisions within the Liberal Party caused its defeat. Finally, historians such as Vincent regularly argue that the election defeat was due to the external circumstances of the time. Watts argues that it was Disraeli's leadership of a more appealing Conservative Party that caused the Liberal election defeat. He emphasises the importance of Disraeli's tactics in opposition, especially his refusal to accept office after the collapse of the Liberal government in 1873. This further weakened the Liberal Party as it was forced to limp on for another eighteen months and further secured the Conservative election victory. Disraeli's numerous speeches also contributed to the loss of Liberal support such as his speech at Manchester in 1872 in which he attacked Gladstone's policies as 'endangering national institutions'. These speeches appealed to all aspects of society and played on the middle class
How important are staff/management relations?
A good relationship between staff and management is one in which each party respects and trusts one another, communicates with and understands one another and understands clearly what is expected of each other. Each party must make a fair contribution towards satisfying the interests of the other party. Demands placed on each other must be reasonable. Compromise and co-operation both play important roles in safeguarding the interests of the business while also satisfying the conflicting interests of it's workforce. It is imperative to build and maintain healthy staff/management relations for the following reasons. Good relations help to prevent disputes and if conflict does arise it can be better resolved between staff and management who have already developed a good working relationship which helps to ensure as little disruption to normal operations as possible. Good staff/management relations lead to high morale amongst a workforce. A happy workforce is a more productive one. The employer will also find it easier to retain its employees. Poor relations can lead to an unhappy workforce and dissatisfied management which is likely to result in reduced productivity and the overall failure of the business. The interests of a company and the interests of it's workforce are often in conflict with each other. A number of practices must be in place in order to simultaneously
Aims of tesco
Aims and Objectives of Tesco Tesco like any other company has aims and objectives that they create and try to meet within a set time. Operating on such a large scale requires a clear path for overall success and to sustain market position, therefore Tesco obviously takes setting aims and objectives as a serious task. Clearly Tesco has been successful and I believe this has been through setting 'SMART' objectives which provided firstly the company with a clear path on where they want to go, and each store with a path on what they must do to meet the overall goals of Tesco as a whole. Realistically in today's modern world there is now more need to concentrate on other factors than just financial ones for a company to be successful. Companies need to evaluate ethical factors as well as customer centred factors and examine how to meet them. Tesco states that their core purpose is 'to create value for customers to earn their lifetime loyalty' as their success depends on it. Tesco believe in treating their customer and staff in the best way possible and try to best meet their needs. Tesco believes that if their team find the job rewarding then they are more likely to give a better service to their customers, thus creating a better shopping environment. In order to try and meet their overall aim Tesco introduced the 'Every Little Helps Strategy'. This strategy was the result of
The aim of this essay is to discuss the relevance of John Keynes to the current macroeconomic situation in the UK.
The aim of this essay is to discuss the relevance of John Keynes to the current macroeconomic situation in the UK. Macroeconomics can be defined as "the study of whole economic systems aggregating over functioning of individual economic units" (Bannock G, 2003: 236). It considers aspects of the economy from a government perspective such as the general price levels in an economy instead of a price level in a single market. John Keynes and economists who share a similar view to his on macroeconomics strongly believe that an economy will frequently settle below full employment. In such a situation aggregate supply will most likely be price elastic and increases in aggregate demand will mainly affect output. Keynes theory suggests government intervention through demand side policies in order to boost aggregate demand and reduce unemployment. However, Keynes theory is opposed by classical economists who believe that an economy will be at full employment and as a result demand side policies implemented by the government with the intent to boost demand will likely lead to an increase in prices and cause inflation. On the contrary to Keynes's recommendation classical economist insist government should implement supply side policies aimed at shifting aggregate supply to the right (Gillespie. A, 2007: 307). The government of any economy will set policies in order to achieve set
Illustrate how to promote service users` rights and responsibilities.
Assessment Objective One Illustrate how to promote service users` rights and responsibilities. In care settings the term quality practice is used to describe the promotion of service users` rights, which are essentially the same rights that are afforded to everyone else, such as the right to marry and freedom of expression; Care workers must actively promote the rights of service users in order to maintain quality practice. For this assignment I am going to discuss three rights that service users have; the right to make complex decisions, to make their own choices and to dignity and privacy, and why it is important that these rights are upheld. In the latter part of this assignment the tensions that can arise in care settings will be examined, as well as possible solutions. Service users have the right to make complex decisions Service users should be encouraged to make decisions for themselves and must always be consulted on matters that will affect them. If a carer makes decisions for a service user without first gaining their input, then this would be in violation of the service users` individual rights under article three of the Human Rights Act, (Fisher, 2006). If a service user has difficulty with making decisions then they could benefit from having an advocate appointed. An advocate could be someone close to the service user, such as a friend, family member or
Magistrates - Explain the role that magistrates play in the criminal justice system
Magistrates (a) Explain the role that magistrates play in the criminal justice system Magistrates are involved with many aspects of the criminal justice system and have lots of jobs to do. Criminal cases where the offence in summary or triable either way are heard by magistrates. Summary would be cases with minor offences such as speeding and drink driving, whilst triable either way are potentially more serious cases such as theft, burglary or ABH. Magistrates will listen to the case presented by the defence and prosecution, decide on the verdict and pass sentence. 3 magistrates will sit on every case. A magistrate has sentencing restrictions and can give a maximum of 6 months prison, £5000 fine or 240 hours community punishment order per offence. A clerk will sit in court with the magistrates and provide legal information for the lay magistrates. A clerk is a paid professional and must have 5 years experience of being a barrister or solicitor to get appointed. A clerk can give legal advice but can't be seen to influence the decision of the magistrates. In the case of R v Eccles a clerk was thought to have influenced the magistrates decision and a successful appeal was launched. All summary cases are heard by magistrates. A triable either way case can be heard in a magistrate's court or in the crown court if the offence is deemed too serious. A magistrate will conduct
In this piece of coursework I will talk about the activities that Jaguar Cars currently has in place so that they achieve their aims and objectives.
Activities at Jaguar There are many activities that jaguar can undertake to insure that they meet their aims and objectives. Activities are specific things that jaguar are doing and can do so they meet their aims and objectives a lot quicker. In this piece of coursework I will talk about the activities that jaguar currently has in place so that they achieve their aims and objectives. The first aim that jaguar has it so meet production targets. There are many ways in which jaguar can ensure that they meet this aim. The first thing that they can do is to continuously update their lantern board. The lantern board is where all the information about the cars to produce is put up and the targets for the day are put up. There are many advantages for this. The first advantage that this has is that it makes the employee's job easier as it shows them what they need to achieve by the end of the day, by doing this it means that the production line will be continuous because all the employees will be doing the jobs that is required of them. If the production line is continuous it will lead to customer satisfaction as they will be getting their cars on time. The second advantage of having the lantern board up is that it keeps the employees motivated, the way in which it keeps them motivated is because it shows them a clear list of what they need to do, and this will make them
