Analyse the factors that contribute to an effective workplace highlighting good practice from different travel and tourism organisations

by hamzy_usmanhotmailcom (student)

There are many different factors and good working practices that contribute to an effective workplace, below I will explain about some of them.

Perks:

Different organisations will give different perks to their staff to motivate their staff to work, for example airline will give their staff discounted fares and airlines such as Emirates provide their staff with free accommodation in Dubai. Theses perks motivate the staff to work hard and help the company achieve their goals. Good working practice would be that the company provide their staff with training every so often. Other organisations such as hotels will also give perks such as providing their staff with food and accommodation the hotel might also send their staff on holiday. The hotel will also provide their staff with training in customer service; this is part good working practice.

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Appraisal:

Appraisal may not seem like a big way to motivate staff but it can have major effects such as the big perks. Just appraising the staff verbally can make them feel good about the work they have done motivate them to work hard and help the company achieve their aims.

Promotions:

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Appraisal:

Promotions:

Promotions are a great way to motivate staff and keep them working properly as the staffs knows that they hard work will earn them a higher rank in the company and with that higher rank mostly the salary will increase as well, and pay increase is a great incentive to encourage staff. So for example if you work for an airline as cabin crew you might get promoted to a purser who is the head of cabin crew on a flight. If you work for a hotel you might get promoted from check-in to concierge, but of the promotions will have a pay rise there is more responsibility. As good working practice with the promotion the staff will get more training so that they have training in leading other people in their team.

Communication:

Communication in a workplace is a vital part of good working practice, communication in workplace is important as this makes staff more comfortable in their workplace, because if the staff is able to talk to each other about problems then they will be able to sort them out easily. Communications needs to be with all levels of the organisation, from the managing directors of the company to the bottom of the chain, miscommunication within the company can cause problems for example if one of the staff is asked to do a night shift instead of their regular shift but if that person isn’t informed they will not turn up to the shift which means the company will be short on staff at that time. Also if the employees are able to have upwards communication and the bosses are able to listen to them and give them feedback they feel more satisfied in their work, they employees are also happy is there is a flow of downward flow of communication from the supervisors and bosses.