Ticket Prices:
There are many websites to buy tickets nearby accommodations, admission charges, opening times and much more the park offers 500 acres of family fun.
Thorpe Park visitor’s each year:
This is probably the most popular and common type of visitor attraction. There are several in the UK, the most popular being Thorpe Park World of Adventures. They tend to features a wide variety off different attractions that different types of customer can enjoy, like fast rollercoaster and arcades. Each year approximately 1,500 seasonal jobs are advertised for Thorpe Park and Chessington World of Adventures. Adverts appear in the local press to advertise two open days when prospective cast members can visit the Park and the selection process is put into place. The Recruitment Manager and team will also visit colleges and universities in order to make students aware of the job and career opportunities that exist at Thorpe Park and Chessington World of Adventures
(www.thropepark.co.uk)
The Thorpe Park Vision and Mission
Vision: Entertaining Peoples and is to be the global leader in location.
Mission: To deliver real growth in profits to take Europe’s leading. entertainment worldwide.
The aims and objective of Thorpe Park are to.
Make more sales than the previous year (Increase sales).
Satisfy existing customer by providing quality service.
Build on customer loyalty.
Increase market share by gaining more customers.
Enhance the image of Thorpe Park.
CUSTOMER SERVICE:
In the retail sector the standard of customer service was of a very high quality. Sales assistants in the retail shops were very friendly and polite towards all guests and fellow employees. All employers talked to the customers in a polite manor and used good communicational skills. I think all members of staff in the retail sector had great customer service skill and also had good standards of product knowledge and were always smiling.
Internal -customer’s service
- Owner
- Directors
- Employees / Staff
External -customer’s services
- Customers
- Government
- Pressure Groups
- Local Community
Thorpe Park: Thorpe Park is one of the UK’s most famous theme parks and is open seasonally for the public’s enjoyment. Its attractions include mind-numbing rides reaching the highest limitations of the thrill factor for the customer and this is what makes it one of the most popular theme parks found in the UK. The park also arranges social outings to the site such as birthday parties, family visits, school trips and client visitations for business days out. www.Thorpepark .co.uk
Aims and objectives of Thorpe Park:
Thorpe park is also LTD and successful in the U.K All businesses have aims to help them plan and set targets for what they want to achieve in the future. An aim would be a long term plan, what a company wants to achieve in the long-run; but an objective would be short term, small steps towards the overall achievement of their aim. Thorpe Park offers a range of goods and services to make a profit. By developing their goods and services, customers will purchase more and return.
Advantages
Staffs are specialized in their areas.
Likely to have set salary scales, set holiday entitlement, staff restaurant, a social club, luncheon vouchers, union.
Greater scope for developing expertise.
Will have formal procedures regarding e.g. recruitments, promotion, discipline, and staff appraisal.
Disadvantages
May be difficult to alter teams for specific tasks.
Likely to encourage set ways of behavior.
May slow decision-making.
Size:
Scale
Purpose
Ownership:
Thorpe Park will employ about 600 seasonal casts this year. Thorpe Park of Adventures also employ 165 and 65 permanent cast respectively, with 15 of the 165 working across both the Parks. Www. ThorpePark.co.uk
