Business Strand C

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Strand C

Investigating job roles and working arrangements

Job Roles

Define the term ‘job role’

A ‘job role’ is what the worker has to do in his or her job for example their responsibilities that the business expects you to fulfil while you re in your job. It refers to their behaviours, rights and obligations in their job; it also is your power as a worker. Your job roles will change according to what jobs they are in, if you change job then your job roles will also change. A job role describes the role of the job it does describe the person who works in that job. One persons job role may include more responsibility than another job this may be because they are higher up in the business hierarchy than the other person.

How are job roles defined in a business?

Relate to Organisational charts and job descriptions.

Each job role will have a specific job description, which outlines all the key responsibilities and duties that the person holding that position will have. For example, a teachers job description lists their role as a tutor, subject teacher, any additional management responsibilities, duty to write reports, attend parents evening and any other duty as required by the head teacher. This would be the hierarchy that is used in a school:

In a company there is normally 4 main layers, these layers are directors, managers, supervisors and operatives. Although on the chart it says that managing directors are at the top of the business there should be the shareholders there this is because the shareholders decide how they want the business to be run. If the business is not how the shareholders want it then the business will start to fail because the business will not have the support that they needed.

Each of these boxes may represent more than one person for example if the finance manager is working in a bank then the bank will need loads more than one accounts supervisors because obviously they will need lots of people working in the finance department. This could often be referred to as the ‘chain of control’ this is where the people on top of the employees are in charge of these employees.

Another term that refers to this hierarchy is the ‘span of control’ this is where if somebody from a different section of the business asks and employee to do something they have to ask the employees manager first before they can allow the employee to do something for them. This is because when you are hired they say how may hours you are expected to do your job for, but if you are doing some work for another section of the company then you are not working the full amount of hours you agreed you would work in your job.

The 4 key roles in a medium sized are:

Explain what these roles are:

1        Managers - In a business there are lots of different departments and a manager will run all of the different departments.

2        Supervisors - they are also known as line managers who supervise the workers in the departments, every department has a supervisor.

3        Operatives - they are the people who work in the shop usually they are responsible of reaching the targets set and and supervise the workers.

4        Support Staff - very similar to Operatives but the only difference is they are not in charge of anyone

Analysis of the main job roles of staff employed by the NIC.

Intro…

Operations manager

Duty Manager

Rink Assistants


Working Arrangements at the NIC

What is meant by the term "working arrangements" ?

A ‘working arrangement’ means the points on the contract and any other conditions of employment. This may include how many hours of work they have to work in a week, how much responsibilities they all have in their work and what those responsibilities are, the pay that they get (this includes commission and the time they are aloud to take off for holidays.

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The Contract of Employment

Define the term ‘Contract of Employment’

This is a contract that demonstrates the right or responsibilities between parties to a bargain, the main focus of an employment contract is most of the time over the wages of the employee, also on this sort of contract may be how many hours they are expected to work, what time they can have on holiday, a retirement plan or a benefit plan for example like a health benefit plan. Some businesses use clauses to protect their trade secrets after the employee has left the business so that once they ...

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